Customer Master Data Operator

**Designation**:Customer Master Data Operator

**Qualification**:Any UG / PG Degree / Computer / Engineering Graduates

**Experience: At least 4 years of Master Data Operations experience is a must.**

**Gender**:Male / Female

**Job Location**:Hyderabad

**Job Type**:6 to 12 Months Contract** **| IST Mid Shift | Sat & Sun Week Off**

Start: As soon as possible

Duration: 6 months contract + internalization at the client after 6 months based on performance

Mode: 5 days in office in HITECH City

**Salary**: Open | 20 to 30 % hike from current / last salary

**Project context**

**Key requirement is SAP CM - Customer Master Data Maintenance experience.**

**The purpose of this role is to**:

- Perform the maintenance of **Customer Master Data**:

- Ensure the master data maintenance process results in the highest level of master data quality.
- Ensure the Service Level Agreement ( SLA ) on master data maintenance is met on regular basis.
- Identify and involve in continuous process improvement in the master data maintenance.
- Resolve master data quality with SLA.
- Perform the Restricted Party Screening ( RPS ) activities to mitigate risk and due diligence.
- Participate in escalation meeting with the RPS Escalation Committee to resolve positive match.

**The following details activities will be the main activities of the role**:
**Master Data Maintenance**:

- Maintain the master data with the highest level of master data quality as defined by the Master Data Governance team.
- Maintain the master data within the agreed SLA with the relevant stakeholders.
- Participate in regular review with the Master Data Governance team on the master data quality and involve in continuous process improvement opportunity.
- Maintain the SoPs and keep them up to date.
- Perform annual blocking of inactive master data diligently.
- Participate in the internal audit on master data related topic.

**Restricted Party Screening**:

- Perform the RPS activities actively and review the positive alerts within the day and resolve them (if needed) within the SLA.
- Maintain the RPS sanction list and keep it up to date.
- Maintain the Commodity Codes for the Material Master Data in the RPS solution on a timely manner.
- Participate in escalation meeting with the RPS Escalation Committee to resolve positive match.

**Project roles and responsibilities**
- **At least 4 years of Master Data Operations experience is a must.**:

- Bachelor’s degree in Business Administration, Computer Science, Data Science, Information Science, Economics, Accounting, Engineering or related field is preferred
- Working knowledge of MDG and SAP is a must.
- Experience in master data maintenance is a must.
- Experience in restricted party screening is preferred.
- Experience in collaboration with peers and partners across organizations.
- Problem-solving and hands on skills ( investigate requests / problems and recommend solutions to ensure completion of activities within SLA ).
- Willingness to learn about multiple disciplines.
- Ability to work with teams globally.
- Takes extra initiative on the floor.
- Fluency in English is a must.

**Skills**:

- Minimum 4 years of experience in SAP and Master Data Management
- Strong experience in creation and maintenance of Customer Master Data
- Knowledge of Customer Master Data management tables on SAP
- Excellent level of English and good communication skills

**Job Type**: Contractual / Temporary
Contract length: 12 months

**Benefits**:

- Internet reimbursement
- Leave encashment
- Paid sick time
- Paid time off

Work Location: In person