
Hiring for Nbfc
2 weeks ago
**Hiring For NBFC : Customer Service : Voice Process : Pune**:
- From 1 to 3 year(s) of experience
- ₹ Not Disclosed by Recruiter
- Puneor
**Roles and Responsibilities**
**Principal Accountabilities**
Manage Calls received in the Customer Care Toll free number and resolve customer queries.Skill Set:
Excellent English Communication & Writing Skills
- Microsoft Office fluency required
- Must be able to react to changes quickly and shift priorities as needed
- High level of reliability and encouragement
- Outstanding negotiation skills with the ability to resolve issues and address complaints.
- Capture correct Customer related information on the CRM
- Effective organizational and time management skills with the ability to work effectively and meet deadlines
- Deliver actionable services to multiple internal support groups as required- Role:_Voice / Blended - Other
- Salary:_ Not Disclosed by Recruiter
- Industry:_Banking
- Department:_Customer Success, Service & Operations
- Role Category:_Voice / Blended
- Employment Type:_Full Time, Permanent
- Key Skills- Customer ServiceCustomer CareVoice ProcessEducation
- UG:_Any Graduate
**Company Profile**:
SKILLVENTORY
- RPO- Recruiter Name:_Yogita Patil
- Contact Company:_SKILLVENTORY
- Telephone:_8871262000
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