Server Database Service Associate

Helping careers take flight. Reshaping an industry. Enable your career to be Made on Duck Creek._

WHO WE ARE

Duck Creek Technologies is the intelligent solutions provider defining the future of the property and casualty (P&C) and general insurance industry. We are the platform upon which modern insurance systems are built, enabling the industry to capitalize on the power of the cloud to run agile, intelligent, and evergreen operations. Our modern SaaS solutions help insurers set a new standard and revolutionize how consumers interact with insurance companies.

Authenticity, purpose, and transparency are core to Duck Creek, and we believe insurance should be there for individuals and businesses when, where, and how they need it most. Our market-leading solutions are available on a standalone basis or as a full suite, and all are available via Duck Creek OnDemand. With more than 1,000 successful implementations to date, Duck Creek removes the IT burden for insurers so they can focus on the business of insurance.

We have a flock of more than 1,800 employees across the globe and are proud to be a Flexible-First employer. We empower our employees with the choice to work from an office, from home, or on a hybrid schedule. Our flexible-first environment fosters productivity, inclusion, collaboration, and ensures a consistent employee experience regardless of location.

If working in a fast-paced, rapidly evolving company that is transforming one of the world’s oldest and largest industries sounds exciting, let us know. We are excited you are considering Duck Creek as a future employer and hope you decide to join “The Flock”
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WHAT YOU’LL DO

Duck Creek’s products are designed for cloud native true SaaS architecture and have a complex architecture that spans multiple layers of code and functionality. All products are deployed on Azure cloud platform and use several Azure cloud services. We do complete end-to-end automated testing and also automate the end-to-end build to production deployment CI/CD processes. We are building a future forward Duck Creek platform that will serve as the foundation for all the products and will provide multiple services that other products will use. The platform will include infrastructure, data, and various other services that will be required by all the products.

You will be utilizing a diverse range of technologies. From designing Terraform modules to automate cloud provisioning to implementing CI/CD automation and post-production monitoring, your expertise will shape the future of insurance technology.

WHAT YOU’VE DONE- Supports the SQL Server databases through multiple product lifecycle environments, from development to mission-critical production systems.- Configures and maintains database servers and processes, including monitoring of system health and performance, to ensure high levels of performance, availability, and security.- Refines and automates regular processes, tracks issues, and documents changes- Provides 24x7 support for critical production systems.- Performs scheduled maintenance and support release patching deployment activities after hours.- Performs other related duties and activities as required- Bachelor’s degree in higher education level, or its foreign equivalent, in Computer Science, Information Systems, or a related engineering/computer field.- Minimum 2-4 years of professional experience- Minimum of 1-2 years of experience as a Senior Database Administrator with experience in Azure Environments- 1+ years of experience within Azure and SQL server Database version 2016 preferred.- Experience working with Windows server, including Active Directory- Experience with Performance Tuning and Optimization, using native monitoring and troubleshooting tools- Experience with backups, restores and recovery models- This role is expected to work in shifts (No Night Shift)

WHAT WE STAND FOR

Our global company celebrates & leverages the differences each employee brings to the table. Our success is a direct result of an inclusive culture where opportunities to learn from one another occur regardless of title, seniority, or background. This collaborative and team-oriented approach is at the core of how we operate and continuously improve our products, services, and systems. As such, Duck Creek is committed to providing equal opportunity to all employees and applicants - to recruit, hire, train, and reward employees for their individual abilities, achievements, and experience without regard to race, color, gender, religion, sexual orientation, age, national origin, disability, marital, military, or any other protected status.

We strive to be an example to the world of inclusion, diversity, and equity in all things - where employees are free to be their authentic selves in the workplace and in the communities in which we live. We believe in leading by example and are proud of the diversity of our team and our shared commitment t