Customer Support Executive

4 days ago

Azadpur Delhi Delhi, India ESSVEE SERVICES Full time

**International CSE (Customer Support Executive+ Upselling)**:

- _**-Explain the product details/offers/benefits to the customers**_
- _**-Convert interested customers into sale & guide to make online payment or visit**_
- _**-Greet customers in a courteous, friendly, and professional manner using agreed upon procedures Clarify customer requirements; probe for and confirm understanding of requirements or problem.**_
- _**-Conduct needs-based selling by using non-scripted probing techniques to determine customer needs and to offer the most appropriate product or service to address their needs.**_
- **Work Location: Azadpur(GT Road)**:

- **Night shift Timing:

-**:

- **6:00pm to 3:00AM, 7:00pm to 4:00am / 9am to 6am (Both side can and meal facility)**:

- **Experience: Min. 1 year in any international process**:

- **Unlimited incentives**:

- **Excellent communication skills**:

- **Age below 32 years**:

- **Responsibilities**:

- **Make inbound and outbound calls and chat with customer to promote and sell a product or service.**:

- **Monitor competitor’s products or services and create selling strategies for own products or services.**:

- **Handle customer needs and requirements.**:

- **Respond to customer inquiries and resolve.**:

- You will get the generated leads and convert into sales**:

- **Must Have Minimum Requirements**:

- Experience of handling an client’s outbound calls or product sale.**:

- Exceptional interpersonal skills.**:

- Excellent communication and interpersonal skills: Good verbal communicator and presenter**:

- Self-motivated and positive.**:

- Good Convincing power.**

**Job Types**: Full-time, Permanent

Pay: Up to ₹28,000.00 per month

Schedule:

- Evening shift
- Night shift
- Rotational shift

Ability to commute/relocate:

- Azadpur, Delhi, Delhi: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (required)

**Experience**:

- total work as Customer Support Executive: 1 year (required)
- Customer service international: 1 year (required)

**Language**:

- English (required)

Work Location: In person

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