Guest Service Associate
2 days ago
Provide excellent customer service to guests by taking orders, answering questions about menu items, and making recommendations.
- Record guest orders accurately and relay them to the kitchen or bar staff.
- Serve food and drinks to guests, adhering to the hotel's service standards,
- Prepare and set tables for dining, ensuring that they are clean, well-arranged, and properly equipped with utensils, glassware, and napkins.
- Be knowledgeable about the menu items, including ingredients, preparation methods, and pricing, in order to answer guest inquiries.
- Present bills to guests, process payments, and provide change or receipts. Handle any billing inquiries or issues.
- Collaborate with kitchen staff, bartenders, and other service associates to ensure smooth and efficient food and beverage service.
- Address guest concerns, complaints, or requests promptly and professionally to ensure a positive dining experience.
- Assist with promoting special promotions, events, or new menu items to guests.
Pay: ₹13,000.00 - ₹15,000.00 per month
**Benefits**:
- Food provided
- Provident Fund
Schedule:
- Rotational shift
**Experience**:
- total work: 1 year (preferred)
- F&B Service: 1 year (required)
**Location**:
- Sonipat, Haryana (required)
Shift availability:
- Day Shift (preferred)
- Night Shift (preferred)
- Overnight Shift (preferred)
Work Location: In person
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