Tele Caller

2 days ago

Ernakulam, India VIVACRISTO INTERNATIONAL STUDY ABROAD Full time

We are currently seeking enthusiastic and motivated individuals to join our team as Tele Callers for our Voice Process. As a Tele Caller, you will be responsible for making outbound calls to potential customers, introducing our products/services, and persuading them to make a purchase or schedule appointments.

**Responsibilities**:

- Make outbound calls to prospective customers using a provided database or leads list.
- Introduce company products/services to potential customers and educate them about the benefits.
- Answer incoming calls from potential customers and respond to their inquiries promptly and courteously.
- Maintain a high level of professionalism and customer service at all times.
- Achieve daily/weekly/monthly targets for call volume, lead generation, and sales conversions.
- Follow up with potential customers who have shown interest in our products/services.
- Document all interactions with customers accurately in the CRM system.
- Meet or exceed established KPIs and sales targets.
- Collaborate with the sales team to ensure seamless handover of qualified leads.

**Requirements**:

- Proven experience as a Tele Caller or similar role in a call center environment.
- Excellent communication skills with a clear and pleasant telephone voice.
- Strong persuasive and negotiation skills.
- Ability to work independently as well as part of a team.
- Ability to multitask and manage time effectively.
- High school diploma or equivalent; additional certification in customer service or sales is a plus.

**Benefits**:

- Competitive salary with the potential to earn additional incentives for lead conversion.
- Opportunities for career advancement and growth within the company.
- Comprehensive training and ongoing support to help you succeed in your role.
- Friendly and collaborative work environment.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹8,086.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Internet reimbursement
- Paid sick time

Schedule:

- Day shift
- Fixed shift

Supplemental pay types:

- Commission pay
- Overtime pay
- Performance bonus
- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

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