Tele Caller Executive

2 days ago

Ernakulam, India MY FUTURE ACADEMY Full time

We are looking for experienced Tele Callers to join our team. The Tele Caller will be responsible for making outbound calls to customers and potential customers, as well as answering incoming calls. The Tele Caller will also be responsible for building relationships with Consultants, and customers, and answering any questions they may have.

Roles and Responsibilities

Make outbound calls to customers and identify the prospectives

Make outbound calls to Architects, Bulders, Contractors, Hotel/Resort Owners and House owners

Answer incoming calls in a timely and professional manner

Provide customer service and build relationships with customers

Answer customer questions and provide information about products and services

Follow-up with customers to business closing, ensuring satisfaction and resolving any issues

Prepare customer information into a customer database through CRM

Adhere to company policies and procedures

Fluency in English and Malayalam

Degree / Deploma or PG required

Previous customer service and telemarketing experience preferred

Excellent communication and interpersonal skills

Ability to multitask and stay organized

Proficiency with computers and customer databases

Ability to work in a fast-paced environment

**Job Types**: Full-time, Regular / Permanent, Fresher

**Job Types**: Full-time, Regular / Permanent, Fresher

**Salary**: ₹12,000.00 - ₹15,000.00 per month

Schedule:

- Day shift
- Fixed shift

Supplemental pay types:

- Performance bonus

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