Social Media Designer

18 hours ago

Bengaluru, India Benki Stores Full time

Job Title**:Customer Support Executive**

Job Summary:
Key Responsibilities:

- Provide accurate and timely information to customers and resolve any issues or complaints they may have.
- Collaborate with cross-functional teams such as marketing, sales, and product development to ensure alignment of customer support and business objectives.
- Ensure customer satisfaction by providing excellent service and support.
- Identify opportunities for improving the customer experience and assist in implementing solutions to achieve these objectives.
- Maintain accurate records of customer interactions and feedback.
- Stay up-to-date with product knowledge and industry trends to provide customers with accurate and relevant information.
- Assist in developing and implementing customer support policies and procedures.

**Requirements**:

- At least 2 years of experience in customer support or a related field, preferably in a retail or e-commerce environment.
- Excellent communication and interpersonal skills, with the ability to interact effectively with customers and colleagues.
- Strong problem-solving skills, with the ability to identify and resolve customer issues quickly and effectively.
- Results-driven and customer-focused, with a passion for delivering exceptional customer experiences.
- Knowledge of e-commerce platforms and systems such as Shopify and Zendesk is a plus.
- Bachelor's degree in business administration or a related field is preferred.

Job Title**:Social Media Designer**

Job Summary:
Key Responsibilities:

- Create high-quality, visually appealing social media posts, GIFs, and short videos for all social media platforms.
- Collaborate with the marketing team to develop social media content calendars that align with the brand's overall marketing objectives.
- Ensure all content is on-brand and consistent with the brand's visual identity and messaging.
- Work closely with the social media team to develop and execute social media campaigns.
- Use analytics tools to monitor the performance of social media content and adjust content strategies as necessary to drive engagement and conversion.
- Maintain a comprehensive library of visual assets for use in social media and other marketing channels.

**Requirements**:

- At least 2 years of experience in graphic design, with a strong focus on social media content creation.
- Expertise in Adobe Creative Suite, including Photoshop, Illustrator, and After Effects.
- Strong design skills, with an eye for composition, color, and typography.
- Experience creating engaging social media posts, GIFs, and short videos for all major social media platforms.
- Strong project management skills, with the ability to manage multiple projects and deadlines simultaneously.
- Bachelor's degree in graphic design or a related field is preferred.

**Salary**: ₹8,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work (preferred)

**Speak with the employer**
+91 8904350018

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