Process Associate

2 weeks ago

Gurgaon, India Myrealdata. Full time

**No. of Positions**:1
**About RTDS**:
Operating for over a decade and headquartered in the tech city, Gurugram, Real Time Data Services Pvt Ltd. is a group of companies thriving in the domain of global information technology by serving clients in the field of Cloud Computing, Telecommunications and Unified Communication as a Service (UCaaS).

Our global tier-1 network and range of integrated data centres empower us to provide flawless services to global customers spread across the world via Managed Hosting Services, Managed Storage and Back Up, Managed Database and Co-location.

Our expertise in cloud computing, cloud telephony products & other IT services allows us to deliver solutions that simplify the business and enhance their performance.

**Our offered solutions**

***:
***:

- Server virtualization and consolidation solutions for building private clouds
***:

- Cloud-based communication services to connect within organizations
***:

- Provide a lean, scalable, bespoke, and cost-effective telecommunication service to help businesses expand their businesses
***

We believe strongly that the space between Next and Now is “How”. How we ensure we are one step ahead of what the businesses need is by exploring and creating new frontiers. Converting technology trends into advantages for our clients is our forte and with our offerings we help enable our clients
- business in their pursuit of “Next”.

**Credentials**:
***:

- More than 6,000 Clients globally
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- Technology Partners of TATA to launch hosted Contact Centre Services
***:

- Microsoft Direct Partner under the CSP Program
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- Intuit authorized Commercial Hosting Provider
***:

- Registered NASSCOM, Internet Telephony Services Providers’ Association in UK
***:

- User Favorite Award by Accountex USA in 2016, ‘Great User Experience Award’ by Finances Online in 2018, K2 Quality Award for Customer Satisfaction in 2019, VMware Accelerating Cloud Provider Partner Award 2020
***:

- 8 Data centres located across USA
***

**What’s in it for you? / Why work for us?**

***:

- Work in an autonomous, agile, and dynamic environment.
***:

- Performance driven, rewarding and respectful work culture.
***:

- Ample opportunities to learn and grow.
***

**Key Functional Responsibilities**:
***:

- Ensuring that all records, documents, compliance are properly maintained to avoid any loss of record or information (AR).
***:

- Creating and Issuing Invoice to International clients.
***:

- Creating Dashboards/MIS for weekly and monthly Invoices.
***:

- Updating and maintaining customer records in the Billing portal ERP.
***:

- Managing Queries of clients and coordinating with Interdepartmental teams to provide timely and efficient resolutions.
***:

- Managing Payment Gateways for collection and reconciling the payment received in our Banks.
***:

- Following up on accounts receivable and collecting the past due invoices.
***:
***:

- Preparing necessary trackers of payments verification and follow-ups.
***

**Skill Requirement**:
***:

- Bachelor’s
***:

- Chartered Accountant (Max. 3 attempts)
***:

- 3 to 5 years
***:

- Excellent oral and written communication skills
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- Excellent IQ
***

**Additional Requirements**:
***:

- 0-2 years of experience in similar field (Freshers also welcome)
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- Should be comfortable with rotational shifts and weekly offs
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- Ability to work both independently and as part of a team
***

**Job Location**

***:

- Gurugram, Haryana

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