Executive - Customer Support
2 days ago
**Job Summary**:
**Key Responsibilities**:
**Booking counters Management**:
- Oversee the daily operations of the Booking counters, ensuring it is fully functional and presentable.
- Ensure that all branding and signage are appropriately displayed and consistent with company standards.
**Customer Engagement**:
- Actively engage with Customers to promote REDTAXI services and products.
- Provide information, answer inquiries, and assist potential customers with booking or service registration.
- Collect customer feedback and report insights to the marketing team for continuous improvement.
**Field Marketing Support**:
- Execute field marketing strategies and campaigns at the booking counters.
- Distribute promotional materials, offers, and incentives to drive customer acquisition.
- Support the implementation of marketing events or activities at the counters.
**Qualifications**:
- Any Degree
- 1-3 years of experience in operations, customer service, or marketing, preferably any industry.
- Strong interpersonal and communication skills.
- Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
- Proficiency in using point-of-sale (POS) systems and other relevant technology.
- Flexibility to work shifts, including weekends and holidays, as needed.
Pay: From ₹25,000.00 per month
Work Location: In person
**Speak with the employer**
+91 6384003403
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