Billing Supervisor

Customer accounts, sales invoicing process and credit control

**Full Job Description-**

**Billing S**
**upervisor**
**- Kharadi, Pune**

ESP Global Services are recruiting for a Billing Supervisor to join our wider finance team, based in Kharadi, Pune. You will be experienced in the production, collection, and management of customer invoices, to ensure accurate and prompt processing and payment. Core accountabilities will centre on an accurate and effective sales order invoice process and oversight of on time payment and cash receipts, credit checks and the liaison with service delivery to assist with collection.

If this sounds like you, connect with us today to discuss your future with ESP

**Key accountabilities**:
Sales invoicing:
Ensure sales invoices are coded to the correct contract code, cost centre and general ledger code.

Review ServiceNow list of recurring invoices and verify with Service Delivery Managers.

Ensure any requests for invoicing relating to future periods are coded to deferred revenue code and that the correct period is entered into Navision.

Review and minimise Accrued Revenue in SNOW; follow up with Service Delivery for missing POs / customer queries / missing invoicing.

Checking pro forma invoices for accuracy e.g. values adding through on formulae.

Review any Customer specific invoicing / tracking requirements.

Review Customer PO tracker to ensure PO coverage for customer invoices raised.

Liaise with FP&A team on Revenue recognition and implement process improvements to automate / streamline processes above.

Accounts Receivable:
Review Creditsafe customer / supplier credit checks ensure appropriate approval is obtained in line with authorisation matrix.

Oversee and assist as necessary with posting, each morning, daily cash receipts into Navision.

Daily Teams snapshot of overdue without confirmed payment date.

Weekly credit control meeting with Finance Director / Financial Controller to review the above and to provide updates on areas of concern.

Participate in fortnightly Finance / Senior Service Delivery meeting to provide updates and highlight any areas of concern with customer balances where Service Delivery can assist with collection.

Daily review of customer payments on account on AR ageing report and ensure remittance advice is obtained from customers to allow payments to be allocated.

Ensure funds are correctly allocated to customer account / invoices.

Monthly reconciliation of invoice financing ledgers and submission of reports to HSBC.

Ensuring withholding tax certificates are maintained and journaled.

Monitor and ensure adequate provision for any potential bad debts.

Responsible for monitoring following mailboxes and responding appropriately:
Invoices sent mailbox

AR mailbox

Customer W mailbox

Cash:
Bank account reconciliations across various currencies

Other:
Supervision and development of two direct reports

Other ad hoc requests from Service Delivery, Finance and Sales teams

Assisting with Office of National Statistics surveys

**Your experience**:
Experience of sales invoicing and credit control.

Experience of multi
- currency environments (Essential).

Preferably experience of supervising a team.

A good level of Excel knowledge.

A basic understanding of how Accounting Systems work.

Highly organised and accurate with strong attention to detail and the drive to take ownership of completing required tasks in a timely manner.

Ability to ensure that processes are followed carefully, and tasks completed methodically.

Keen to learn with a strong work ethic.

A proactive & dynamic approach to work.

Ability to work under pressure and deliver to tight deadlines.

**Why work for us?**
Our people are the heart of our organisation, and as such we are committed to continuously enhancing our employee experience.

**We offer** a competitive salary with a range dependent upon experience Plus benefits, with annual pay reviews. We are a learning and development environment and for more details, please speak to our talent acquisition team who can guide you through based upon your individual requirements and experience.

**About ESP**
ESP Global Services is a managed service provider for IT support and infrastructure solutions where we support clients, worldwide, 24/7. We make large-scale IT support simple.

Offering an innovative suite of expert IT support solutions and services, we help some of the biggest organisations across the globe, in a wide range of industries, streamline their business operations.

We are 31 years old and looking for people who are passionate, motivated, and customer service oriented to continue our journey of growth.