Telecaller

4 days ago

Mavdi Rajkot Gujarat, India Cloudgate LLP Full time

**Responsibilities**
- **Outbound Calls**: Make a high volume of outbound calls to potential customers based on provided leads.
- **Product Promotion**: Explain and promote the company’s products/services to potential customers.
- **Customer Interaction**: Engage with customers, understand their needs, and provide relevant information.
- **Sales Conversion**: Persuade customers to purchase products/services or schedule appointments.
- **Follow-up**: Follow up on initial contacts, maintain and update customer information in the database.
- **Problem-Solving**: Address customer queries and resolve any issues or concerns promptly.
- **Documentation**: Maintain detailed records of calls and sales activities, prepare regular reports on progress.
- **Target Achievement**: Meet or exceed daily, weekly, and monthly targets set by the management.
- **Feedback**: Provide feedback on customer interactions and suggest improvements to scripts or processes.

**Requirments**
- EducationHigh school diploma or equivalent. A degree in sales, marketing, or a related field is a plus.
- Previous experience in telecalling, customer service, or sales is preferred.
- Excellent verbal communication skills
- Persuasive and negotiation skills
- Good listening skills
- Ability to handle rejection and remain calm under pressure
- Proficiency in using CRM software and MS Office
- Strong interpersonal skills
- Positive attitude and self-motivated
- Ability to work independently and as part of a team
- Goal-oriented with a passion for sales

**Job Types**: Full-time, Permanent

Pay: ₹8,086.00 - ₹20,371.01 per month

**Benefits**:

- Flexible schedule
- Paid sick time

Schedule:

- Day shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

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