Strategic Account Planner Cbig

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Dun & Bradstreet Position Summary

Designation: Strategic Account Planner

SBU: Credibility and Business Insights Group (C&BIG)

I. KEY RESPONSIBILITIES

Strategic Account Planner Complete Ownership of accounts from Lead Generation to Delivery of final service offering. Ensure Retention rate of 85% and upwards on the existing account base. Explore opportunities of upselling accounts through Cross
- Sell / Upsell via other D&B product & offerings. Identifying Market Research opportunities in the existing accounts and build pipeline of the same. Identification and planning of the entire base through risk profiling - High / Low and accordingly plan sales and revenue fulfillment. Reach the High risk and Key accounts in advance to build and manage relationship, while ensuring sales and further opportunities. Ensuring timely renewal of all the existing accounts while maintaining service levels and escalations both internally and externally. Responsible for the overall Accounts Receivables, Document collection for the allotted accounts. Provide industry updates / D&B updates on products, literature, CFO club initiatives, etc., at regular intervals to clients and maintain a constant relationship with the existing customers through courtesy meetings. Ensure Bundled sales of D-U-N-S Registered Seal in existing accounts, comprising at least 35% of volumes allocated.

Operations Ensure process adherence at all times and error free timely delivery of projects. Liaising with the operations team for a smooth delivery of the end product and ensuring the service expectations of the customers are met. Maintaining the data / client contact details in appropriate data warehouses hygienically. Progress Reviews and Forecasting Reports are filed periodically as required by the Management. Regular update of all the activities in the tools provided and track the movement of all such activities

People Management Be a team player Possess the right attitude to work in cohesion with counterparts and colleagues. Will work under the direct supervision of the RM or UM.

II. KEY REQUIREMENTS MBA or any post-graduation with relevant experience of 2-4 years in business development. Should have good knowledge of the local commercial and Industrial Belts. Ability to comprehend and analyze financial statements. Highly articulate with excellent business communication (verbal and written) skills and presentation skills suitable for a global corporate environment. Should not have apprehensions to travel beyond city limits for the interest of business. Strong analytical skills and ability to provide value added insights. Possesses excellent MS-Excel, MS-PowerPoint and MS-Word skills

Primary External Interactions: Industry Chambers and Corporate Associations etc.

Primary Internal Interactions: Managing Directors/Directors, CXO’s.

Secondary Interactions

Finance, HR, Facility, IT Infrastructure, Heads of Other SBU

Competencies: Strong interpersonal skills. Proven selling skills, especially handling key accounts. Strong Communication and Presentation skills. Strong research and analytical skills Understanding of the basics of financials and accounting. An understanding on the Corporate Business Models across industries, Industry Trends, Market Behavior etc.

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