Current jobs related to Client Support Associate - Noida - Optimiser

  • Client Relationship Manager

    1 week ago

    Noida, Uttar Pradesh, India Tek Support Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Job Title: Client Relations ManagerLocation:AKASA Coworking Building Sector 62, Noida (100% Onsite)Experience Required:4+ YearsShift:Night Shift (7Pm to 4Am)Preference:Female candidates preferred (Local candidates only)Immediate joiners preferredJob OverviewWe are seeking an experienced Client Relations Manager to manage key client accounts, maintain strong...

  • Associate, Client Support

    2 weeks ago

    Noida, Uttar Pradesh, India S&P Global Full time

    **ASSOCIATE, CLIENT SUPPORT**: - Noida, India - Operations Group - 317689 **Job Description**: **About The Role**: **Grade Level (for internal use)**: 07 ** The Team**:As our Client Support team expands, you will play a pivotal role in sustaining our momentum. Join a team of innovators dedicated to problem-solving and delivering unparalleled customer...

  • Client Service Associate

    5 days ago

    Noida, Uttar Pradesh, India Alliance Web Solutions Pvt Ltd Full time

    Company Name**:Alliance Web Solution Pvt. Ltd** **Contact Number: 9999508919 / 8810328825** Address: Alliance Tower, 112, B Block Rd, Sector 64, Noida, Uttar Pradesh 201301 We are hiring for **Client Service Associate(Female Only)** Job Title / Designation**:Client Service Associate** The Client Service Associate will be responsible for managing client...

  • Staffing Client Relationship Specialist

    6 days ago

    Noida, Uttar Pradesh, India Tek Support Full time

    Job Title:Staffing Client Relationship Specialist (Female)Location:AKASA Coworking Building, Sector 62, Noida (100% Onsite)Experience Required:3–6 YearsShift:Night Shift (7:00 PM – 4:00 AM IST) – Supporting US/Canada clientsPreference:Female candidates preferred (Local Noida/Greater Noida candidates only)Joining:Immediate joiners onlyJob OverviewWe are...

  • Business & Client Support Associate

    3 weeks ago

    Noida, India Indore Prime Properties Full time

    Location: Remote (India)Experience: 3-4 yearsWorking Hours: 7:30 PM – 4:30 AM IST (later 6:30 PM – 3:30 AM IST)Weekends: Saturday & Sunday OFFMode: Work From HomeStart: Immediate joiners preferredRequirements: Own laptop + stable Wi-FiWe are looking for a sweet-smart, detail-oriented Client Support & CRM Assistant to work closely with our Business...

  • Staffing Client Relationship Manager-(Female)

    4 weeks ago

    Noida, India Tek Support Full time

    Job Title: Staffing Client Relationship ManagerLocation: AKASA Coworking Building, Sector 62, Noida (100% Onsite)Experience Required: 3–6 YearsShift: Night Shift (7:00 PM – 4:00 AM IST) – Supporting US/Canada clientsPreference: Female candidates preferred (Local Noida/Greater Noida candidates only)Joining: Immediate joiners onlyJob Overview:We are...

  • Client Relationship Associate

    1 week ago

    Noida, Uttar Pradesh, India Orchestra Telecom Services Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Profile - Client Relationship Associate (CRA)Qualification - 12th passed/Graduation CompletedExperience - FreshersSkills - Excellent communication skillsJob Requirement: Requirement for candidates for NGO Calling Process

  • Staffing Client Relationship Manager

    4 weeks ago

    Noida, India Tek Support Full time

    Job Title: Staffing Client Relationship Manager (Female) Location: AKASA Coworking Building, Sector 62, Noida (100% Onsite) Experience Required: 3–6 Years Shift: Night Shift (7:00 PM – 4:00 AM IST) – Supporting US/Canada clients Preference: Female candidates preferred (Local Noida/Greater Noida candidates only) Joining: Immediate joiners only Job...

  • Staffing Client Relationship Manager

    4 weeks ago

    Noida, India Tek Support Full time

    Job Title: Staffing Client Relationship Manager (Female)Location: AKASA Coworking Building, Sector 62, Noida (100% Onsite) Experience Required: 3–6 Years Shift: Night Shift (7:00 PM – 4:00 AM IST) – Supporting US/Canada clients Preference: Female candidates preferred (Local Noida/Greater Noida candidates only) Joining: Immediate joiners onlyJob...

  • Staffing Client Relationship Manager

    4 weeks ago

    Noida, India Tek Support Full time

    Job Title: Staffing Client Relationship Manager (Female) Location: AKASA Coworking Building, Sector 62, Noida (100% Onsite) Experience Required: 3–6 Years Shift: Night Shift (7:00 PM – 4:00 AM IST) – Supporting US/Canada clients Preference: Female candidates preferred (Local Noida/Greater Noida candidates only) Joining: Immediate joiners only Job...

Client Support Associate

2 weeks ago

Noida, India Optimiser Full time

**Job Role**: Client Support Associate

**Career Level**: Associate (level 2)

**Who are we?**

**What you will be doing**

Optimiser is looking for at Client Support Associate who addresses customer queries and concerns regarding the company's products. You will be responsible to answer incoming calls from customers and troubleshoot technical problems. You will serve as an expert in the products that the company develops and be able to find solutions to problems with products and help customers work through technical difficulties.

**Key responsibilities**:

- Answer incoming product inquiry calls
- Ask customers targeted questions to quickly understand the root cause of the problem
- Identify solutions and resolve cases, escalate issues to correct teams.
- Timely escalate unresolved issues to appropriate internal teams (e.g. senior support team members, software developers)
- Maintain quality standards and follow company procedures to give effective closure to client cases.
- Follow up with clients to ensure their product is fully functional after troubleshooting
- Ensure to take timely feedback from customers and share it with senior members of the team for further action.
- Maintain good relationships with clients
- Ensure all issues are properly logged by updating the internal CRM tool.
- Ensure other client-facing teams, both IT and non-IT are fully informed of incidents and events
- Conduct webinars with clients and create case studies to share updates/knowledge on products
- Execute various ad-hoc projects and client requests as and when required.

**Who we think will be a great fit**

As a successful Client Support Associate you will demonstrate:

- Proficiency in English communication skills - both verbal and written
- Ability to prioritise work in response to changing business/client requirements.
- Creative and analytical approach to problem-solving
- Proactive approach to tasks and responsibilities
- Meticulous in following the company’s operating protocols
- Excellent Team player
- Strong ethics toward work
- Preferred: exposure to working in a client-facing role
- Approx. 1.5-2.5 years of relevant experience

**What do we offer in return?**
- Culture that emphasises personal and professional growth
- Work-life integration is deeply important to us
- Competitive compensation
- Ongoing recognition & rewards

**Salary**: Best as per industry standards

**Job Types**: Full-time, Regular / Permanent

**Salary**: From ₹28,000.00 per month

**Benefits**:

- Leave encashment
- Paid sick time
- Provident Fund
- Work from home

Schedule:

- Monday to Friday
- UK shift

**Experience**:

- total work: 1 year (preferred)