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Front Desk Coordinator

3 weeks ago

Delhi, India Jeetech Academy Full time

Jeetech Academy is a leading educational institute offering a diverse range of computer related courses. We are committed to fostering an inclusive and collaborative learning experience, equipping our students with knowledge and skills necessary to succeed in the digital age.

Position Overview:
We are looking for a font-desk coordinator to join out dynamic team. As the first point of contact for students, parents and visitors, you will play a crucial role in providing exceptional customer service and making sure everything runs smoothly at the front desk. This requires for you to have excellent communication skills, attention to detail, and a customer focused mindset.

**Responsibilities**:

- Greet and welcome students, parents and visitors in a warm and professional manner.
- Answer phone calls, provide information and assist with inquiries.
- Maintain up-to-date knowledge of our educational programs, courses and policies and effectively communicating that information to students and parents.
- Maintain cleanliness and orgaisation of the reception area, ensuring welcoming and professional atmosphere.
- Assisting with general administrative tasks including photocopying and filing to contribute to the overall efficiency of the institute.

Additional Responsibility:

- Distribute daily "topic covered" sheets to students, ensuring their timely completion and accuracy. Collect and organise the filled sheets to maintain a detailed record of attendance and course progress for administrative purposes.

Qualifications:

- 12 th pass out or equivalent; additional education or certification in office administration or related field is a plus.
- Proven experience in a front desk or receptionist role, preferably within an educational or customer service-oriented environment.
- Excellent verbal and written communication skills, with a professional and friendly demeanor.
- Strong organizational and time management abilities, with exceptional attention to detail.
- Ability to multitask effectively and prioritize tasks in a fast-paced environment.
- Strong problem-solving skills and the ability to remain calm and composed under pressure.
- A proactive attitude with a willingness to go above and beyond to meet the needs of students and staff.
- Familiarity with computer-related courses or the technology industry is a plus.

**Salary**: ₹10,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Delhi, Delhi: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)