Sales and Operations Executive

2 days ago

Lucknow GPO Lucknow Uttar Pradesh, India Maaricha Full time

The Sales and Operations Executive is a pivotal role responsible for managing the end-to-end cycle of sales orders, from initial customer inquiry and quotation preparation to final delivery and vendor management. This role requires a dynamic individual with strong communication skills who can seamlessly bridge the gap between sales, customer service, and logístical execution.

Key Responsibilities

1. Sales and Customer Handling
- **Customer Relationship Management**: Serve as the primary point of contact for customers, handling all inquiries, providing timely updates, and addressing concerns to ensure high levels of customer satisfaction.
- **Quotation Preparation**: Accurately and promptly prepare and send detailed quotations to clients based on their specifications, ensuring all pricing, terms, and conditions are clearly outlined.
- **Order Processing**: Manage the entire sales order lifecycle, including order entry, confirmation, and internal coordination to meet delivery timelines.

2. Operations and Logistics Management
- **Vendor and Supplier Coordination**: Actively deal with vendors and suppliers for sourcing, procurement, and scheduling, ensuring timely delivery of materials or services.
- **Logistics Handling**: Coordinate and manage all logístical aspects of the shipment, including working with transporters, managing dispatch schedules, and tracking orders until successful delivery.
- **Inventory/Stock Management**: [Optional: Include if applicable, e.g., Monitor and manage stock levels to ensure product availability and minimize delays.]

3. Documentation and Administrative Tasks
- **Basic Documentation**: Maintain and manage essential sales and operations records.
- **Software Proficiency**: Utilize **MS Excel** for data entry, preparing sales reports, tracking inventory, and managing cost sheets.
- **Correspondence**: Use **MS Word** to draft professional correspondence, contracts, and internal memos.

**Required Skills and Qualifications**
- **Communication Excellence**:Excellent communication skills** (both written and verbal) in **English** are essential for dealing effectively with global customers and vendors.
- **Interpersonal Skills**: Proven ability to handle customers professionally and effectively, building and maintaining strong business relationships.
- **Technical Basics**:Basic working knowledge of MS Excel and MS Word** is mandatory.
- **Organizational Skills**: Strong ability to manage multiple tasks, prioritize work, and handle the complexities of logistics and vendor scheduling.
- **Experience**: Fresher, or 1-2 year of experience
- **Education**: Bachelor’s degree in any field

Pay: ₹11,379.47 - ₹31,325.56 per month

Work Location: In person

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