Booking Executive in Freight Forwarding

4 days ago

Remote, India Golden Freight Forwarding & Marketing Pvt. Ltd. Full time

Responsible for handling bookings for ocean Freight, ensuring compliance with regulations, and providing exceptional customer service. The Booking Executive must effectively communicate with clients, carriers, and internal teams to ensure the smooth execution of booking operations.

**Responsibilities**:

- Coordinate with carriers, shipping lines, airlines, and trucking companies to secure space.
- Handle and process booking requests for sea freight.
- Serve as the primary point of contact for clients regarding booking inquiries, providing timely and accurate information.
- Resolve any issues related to bookings, such as delays, cancellations, or discrepancies.
- Maintain strong relationships with clients, understanding their needs and ensuring their satisfaction.
- Input and update booking details in the company’s freight management system.
- Stay updated on industry changes and regulatory requirements to advise clients and internal teams appropriately.
- Coordinate with truckers and other relevant parties to facilitate smooth container pickup and return.
- Work closely with operations and logistics teams to optimize shipping schedules and routes.
- Identify and implement process improvements to enhance booking efficiency and reduce costs.
- Provide training and support to junior staff or new team members as needed.

**Job Types**: Full-time, Permanent

Pay: ₹25,000.00 - ₹35,000.00 per month

**Benefits**:

- Paid sick time
- Paid time off
- Work from home

Schedule:

- Evening shift
- Monday to Friday
- Night shift
- Rotational shift
- Weekend availability

Supplemental Pay:

- Performance bonus
- Yearly bonus

**Education**:

- Bachelor's (required)

**Language**:

- English (required)

Work Location: Remote

Application Deadline: 18/10/2024
Expected Start Date: 01/11/2024

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