Telecaller

2 days ago

Ghaziabad Uttar Pradesh, India Workfolic Enterprises Pvt Ltd Full time

As a Telecaller, you will be responsible for making outbound calls to potential and existing customers with the objective of promoting products or services, generating sales leads, and providing customer support. Your primary goal will be to establish a positive rapport with customers, identify their needs, and pitch relevant offerings in a persuasive and informative manner.

**Responsibilities**:

- Outbound Calling: Initiate outgoing calls to prospects and customers from provided leads or databases, following the company's guidelines and scripts.
- Sales and Lead Generation: Promote products or services to prospective customers and generate sales leads for the sales team.
- Customer Support: Provide information about products, services, or company policies to existing customers and address their inquiries or concerns.
- Cold Calling: Reach out to potential customers who have not previously expressed interest in the company's offerings and try to engage them in a meaningful conversation.
- Record Keeping: Maintain accurate and up-to-date records of all interactions, feedback, and transactions in the CRM system.
- Targets and Metrics: Meet or exceed daily, weekly, or monthly targets for call volumes, sales conversions, and lead generation as set by the team lead or manager.
- Follow-Up Calls: Conduct follow-up calls with customers to ensure satisfaction, answer additional queries, and build long-term relationships.
- Adherence to Policies: Adhere to company policies and guidelines during interactions with customers and prospects, ensuring ethical and professional conduct at all times.
- Continuous Learning: Stay informed about the company's products, services, and industry trends to be able to provide accurate and relevant information to customers.

**Requirements**:

- Communication Skills: Excellent verbal communication skills to interact confidently and effectively with customers from diverse backgrounds.
- Persuasion and Convincing Abilities: Ability to persuade customers to take desired actions while being respectful and understanding.
- Active Listening: Strong active listening skills to understand customer needs and respond appropriately.
- Patience and Empathy: Display patience and empathy when handling customer concerns or complaints.
- Result-Oriented: Driven by achieving targets and meeting performance metrics.
- Time Management: Ability to manage time effectively to maximize call volumes and productivity.Team Player: Collaborate with colleagues and team members to achieve common goals.
- Digital Marketing: Known basics digital marketing and establish conversation with customer need.
- Result Oriented & Time Management: Ability to maintain time with achieving targets and meeting performance metrics.

Experience: Having 1 year+ of experience in Sales Marketing.

Pay: ₹12,000.00 - ₹15,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Application Question(s):

- Proficint in English ?

**Education**:

- Bachelor's (preferred)

**Experience**:

- Digital marketing: 1 year (preferred)

Ability to Commute:

- Ghaziabad, Uttar Pradesh (preferred)

*Speak with the employer* +91 9311835834

Edit job

Pay: ₹10,000.00 - ₹30,000.00 per month

**Benefits**:

- Flexible schedule

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person

  • Telecaller

    6 hours ago

    Ghaziabad, Uttar Pradesh, India Assist Healthcare Full time

    Job Description: Telecaller (Fresher) Position: Telecaller (Fresher) Type: Full-time Role and Responsibilities: 1. Outbound Calls 2. Customer Engagement 3. Product/Service Promotion 4. Lead Generation 5. Appointment Setting 6. Follow-up 7. Data Entry Qualifications and Requirements: 1.Educational Qualification: Minimum high school diploma or...

  • Telecaller

    4 days ago

    Ghaziabad, Uttar Pradesh, India HikeCommerce Business Services Pvt Ltd Full time

    We are looking for a determined and energetic Telecaller to help us grow our business. location - Vasundhara Ghaziabad ( Office ) 1. Excellent communication with a good attitude 2. Experience in Domestic & International calling 3. Experience in managing website leads 5. Data entry tasks, and comfortable to manage inventories of the warehouse. 6. Ability...

  • Telecaller

    1 day ago

    Ghaziabad, Uttar Pradesh, India Sharp Engineers corp. Full time

    We are looking for a motivated fresher to join our team as a Telecaller at our factory. The primary responsibility is to call potential customers whose leads are generated via IndiaMart, understand their requirements, and share basic product or service details. Responsibilities: Call daily leads received from IndiaMart Brief customers about our...

  • Telecaller

    4 days ago

    Ghaziabad, Uttar Pradesh, India HikeQA Full time

    **Company Description** About HikeQA - HikeQA provides expertise Quality Assurance Testing Services to ensure accurate functionality of Mobile and Desktop Applications, and website performance on varied gadgets. Our focus is to thoroughly validate every aspect of the products to minimize its defects, by cutting-edge processes which include re-running of...

  • Receptionist and Telecaller

    2 days ago

    Sahibabad, Ghaziabad, Uttar Pradesh, India BITM EDUVERSITY Full time

    **Job Summary**: We are looking for an enthusiastic Telecaller to contribute to generating sales for our company. As a Telecaller, you will be responsible for closing sales deals over the phone and maintaining good customer relationships. You must be comfortable presenting products or services over the phone and dealing with complaints and doubts. **Key...

  • Jio Telecaller Female

    2 days ago

    Ghaziabad, Uttar Pradesh, India Naukripay Full time

    BPO (Business Process Outsourcing) telecaller is a tele caller who works for a BPO company and is responsible for making outbound calls or receiving inbound calls on behalf of a client company meeting with clients virtually or during sales visits. demonstrating and presenting products. establishing new business. maintaining accurate records. attending trade...

  • Telecaller

    4 days ago

    Raj Nagar Extension, Ghaziabad, Uttar Pradesh, India Excelsior Realty Solutions pvt. Ltd. Full time

    Real estate telecaller, Telecalling, Sales, Lead generation, cold calling, Bussiness Developement, **Job Types**: Full-time, Fresher Pay: ₹12,000.00 - ₹15,000.00 per month **Benefits**: - Paid sick time - Paid time off - Provident Fund Schedule: - Day shift Supplemental Pay: - Performance bonus **Language**: - Hindi (preferred) - English...

  • Telecaller

    6 hours ago

    Vasundhra, Ghaziabad, Uttar Pradesh, India HikeCommerce Business Services Pvt Ltd Full time

    **Job description** We are looking for a determined and energetic Telecaller to help us grow our business. Experience**:1 to 2 years** Work Location**:Vasundhara, Ghaziabad** 1. Excellent communication with a good attitude 2. Experience in Domestic & International calling 3. Experience in managing website leads 5. Data entry tasks, and comfortable to...

  • Receptionist and Telecaller

    4 days ago

    Sahibabad, Ghaziabad, Uttar Pradesh, India BITM EDUVERSITY Full time

    **Job Summary**: We are looking for an enthusiastic Telecaller to contribute to generating sales for our company. As a Telecaller, you will be responsible for closing sales deals over the phone and maintaining good customer relationships. You must be comfortable presenting products or services over the phone and dealing with complaints and doubts. **Key...

  • Telecaller

    7 hours ago

    Lucknow, Uttar Pradesh, India GLOCAL ADVISORS LLP Full time

    **Job Title**: Telecaller **Location**: Lucknow,UP **Job Type**: Full-time **Experience**: [0-2 years] (Freshers can apply) **Industry**: Consulting/ sales **Job Summary**: We are looking for a motivated and result-driven **Telecaller** to join our growing team. As a Telecaller, you will be responsible for contacting potential and existing customers to...