User Experience Design Advisor

**HIH - User Experience Design Advisor**

ABOUT EVERNORTH:
Evernorth℠ exists to elevate health for all, because we believe health is the starting point for human potential and progress. As champions for affordable, predictable and simple health care, we solve the problems others don’t, won’t or can’t.
Our innovation hub in India will allow us to work with the right talent, expand our global footprint, improve our competitive stance, and better deliver on our promises to stakeholders. We are passionate about making healthcare better by delivering world-class solutions that make a real difference.
We are always looking upward. And that starts with finding the right talent to help us get there.

Position Overview

This position will craft exceptional user experiences and help drive the evolution of visual language standards and guidelines across a multi-brand enterprise design system. Leveraging their knowledge of user-centric best practices and UI skillset, they will help the team to build a scalable system with dynamic theming to meet the needs across product lines, services, and brands. This role will help to maintain and evolve current libraries and enable new branding and themes. You will help the team explore, experiment and produce usable artifacts with a focus on using generative AI. Artifacts will include illustration, photography and iconography.

**About Evernorth Digital**

Evernorth is built on the recognition that health makes progress possible. Our health services are designed to redefine health care as we know it, and the Evernorth team is unified in the belief that we are responsible for the future of healthcare. This means that our products must inspire change in people that leads to positive pathways: pathways that lead to health, to healing, to preventative wellness and ultimate vitality.

The Evernorth Digital team is like few in comparable Technology companies today: we are a collective of carefully curated, specialized disciplines that, when whole, imagines, plans, defines, tests, instruments, measures, builds, deploys, monitors and optimizes end-to-end experiences that represent the health services suite of product offerings. We are united by our mission to improve life and health outcomes towards aspirational vitality, but we practice our crafts in a discipline orientation that allows us to perfect, excel, and stay current; we then bring our gifts together in an impressive expression of teamwork.

The mission of the Enterprise Design Systems team is to set the bar for design system disciplines and define the processes, work output, platforms and tools that will bring efficiency and quality to product delivery. This team incubates new design patterns that represent the evolution of the brand in the digital product environment, and innovative experiential concepts that push the expectations of users in the health-focused digital ecosystem. The design system is intended to deliver cohesive and consistent design standards to all product lines associated with health plan and health services, and to expand to represent the voices of the direct customer, the client, and the provider.
- Help to drive the evolution and visual language standards across a multi-brand enterprise design system
- Collaborate with cross-functional teams to design intuitive and engaging user interfaces across various platforms, ensuring alignment with user needs and business goals.
- Investigate and propose ways to incorporate AI technologies to enhance user interactions, aiming to personalize and optimize the user journey.
- Explore generative AI technologies to create on-brand, asset libraries for illustration, photography, and iconography that meets design system specifications.
- Champion a data-drive, user-centered research and design approach to inform design decisions and validate solutions.
- Design and define patterns through components, documentation, and prototypes.
- Ensure patterns meet standards and guidelines for accessibility.
- Help in creating documentation and training materials for design system adoption.
- Collaborate to test components and patterns as needed to ensure usability and consistency.

**Qualifications**:
**Required Experience**
- 11-13 years of experience
- 5+ years of experience in UX design, with exposure to design systems and emerging technologies.
- Strong experience designing and shipping impactful experiences inclusive of design, strategy, and systems.
- Eye for visual design and attention to detail.
- Knowledge of UI/UX best practices.
- Highly proficient in current UI design tools (Figma preferred).
- Demonstratable experience leveraging and evolving design systems and component libraries.
- Experience with accessibility, responsive design, and atomic design.
- Bachelor’s degree in relevant discipline or equivalent experience required.
- Ability to clearly and effectively communicate design processes, ideas, and solutions.
- Experience and interest with generative AI technologi