
Chat Support Executive
3 days ago
**Position - Domestic Chat Process**
**Experience - Fresher to 1 years**
**Qualification: Graduate**
**Location - Sector 18, Gurgaon**
Shifts: 24/7 rotational, 6 days working
Interview Mode: HR and OPS rounds
**Roles & Responsibilities**:
- Handle customer queries, bookings, ride issues, and payments.
- Provide app troubleshooting support and resolve escalations.
- Ensure a smooth customer experience and meet service metrics.
**Skills Required**:
- Excellent English and Hindi communication (verbal and written).
**Benefits**:
- Health insurance
- Leave encashment
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund
**Schedule**:
- Day shift
**Supplemental Pay**:
- Commission pay
- Performance bonus
- Quarterly bonus
- Yearly bonus
**Job Types**: Full-time, Permanent, Fresher
Pay: Up to ₹25,000.00 per month
**Benefits**:
- Flexible schedule
- Health insurance
- Leave encashment
- Life insurance
- Provident Fund
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
Supplemental Pay:
- Performance bonus
- Shift allowance
- Yearly bonus
Application Question(s):
- Are you Fresher or Experienced ?
- What's Your Current salary ?
**Education**:
- Bachelor's (preferred)
**Location**:
- Gurgaon, Haryana (preferred)
Work Location: In person
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