Business Associate

5 days ago

Kanpur Uttar Pradesh, India Porter Full time

Department
- Rest of India - Demand Acquisitions
- Job posted on
- Aug 14, 2025
- Employee Type
- Permanent
- Experience range (Years)
- 1 year - 3 years

**Porter: Creating Impactful Journeys**

At Porter, we're not just passionate about improving productivity; we're on a vision to Moving a billion dreams one delivery at a time. We empower businesses, both large and small, to optimize their operations and unleash unprecedented growth in their core functions. Join us in pioneering the future of last-mile logistics, one that's poised to disrupt the industry and redefine the way we think about transportation.

**Why Porter?**
- Industry Leadership: As the fastest-growing leader in last-mile logistics, we have a pan India and International presence with operations spanning multiple cities. With a fleet size exceeding 750k driver partners and 15 million customers. Porter is at the forefront of this dynamic and rapidly expanding sector.- Cutting-Edge Technology: Our industry-best technology platform has garnered over $150 million in investments from renowned backers, including Sequoia Capital, Kae Capital, Mahindra Group, LGT Aspada, Tiger Global, and Vitruvian Partners. We leverage technology to drive efficiency, innovation, and unparalleled service.- Ambitious: We're not just solving problems; we're addressing a massive challenge and going after a market with a valuation surpassing $50 billion USD. Our ambition extends beyond last-mile delivery; we aim to disrupt all facets of logistics, including warehousing and LTL transportation.
- Thriving Community: Join a community of passionate individuals who are committed to doing the best work of their lives. At Porter, we value the spirit of collaboration, innovation, and embracing challenges head-on.

**Be a Part of Something Extraordinary**:
If you're ready to make an impact, be at the forefront of innovation, and embrace the challenges and opportunities of a fast-paced work environment, Porter is the place for you. We're not just building a brand; we're creating a household name in transportation. Join us and be part of the revolution - where every day is an opportunity to redefine what's possible.

**Roles**- Maintain The SLA metrics for tickets raised by partners and ensure good partner experience.- Formulating and executing strategies to ensure the targeted growth.- Responsibility of handling the field team.- Gather market and competitive intelligence from various sources and create actionable insights.- Guide the team to achieve the organizational goals- Manage team and ensure target delivery through team.- Enhance the team skills toward the growth path in the organization.- Use data to analyze & identify the process gaps for the improvement of the business numbers.- Ensure smooth flow with the team and gather real-time feedback regarding the business impacts.- Process improvement and feedback on the process

**Skills**- Ability to train, coach and support the team members- Good team management skills- Good Communication & Interpersonal Skills- Should be extremely good in making reports, interpreting them and driving insights out of the same- High ownership and responsiveness at all times- Highly efficient in excel skills- Basic knowledge of SQL- Strong numerical and analytical skill

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