Dispatch Supervisor

3 days ago

Pune Maharashtra, India CP HR Services Pvt.Ltd Full time

Key Responsibilities
- Coordinate the dispatch of orders based on customer requests, sales orders, or scheduled deliveries.
- Ensure that all orders are accurately documented and confirmed, including customer details, delivery addresses, and product specifications.
- Plan and schedule daily delivery routes for maximum efficiency, ensuring on-time deliveries while optimizing transportation costs.
- Collaborate with the production and warehouse teams to ensure the availability of stock and proper inventory levels for dispatch.
- Coordinate with external carriers and delivery teams to ensure smooth delivery operations.
- Oversee the proper packaging of products to prevent melting, contamination, or damage during transit (including correct temperature maintenance).
- Ensure all packaging materials meet health and safety standards, including food safety regulations.
- Monitor and track stock levels, managing product replenishment schedules as necessary to avoid stockouts or overstocking.
- Conduct regular inventory checks to maintain accurate records of outgoing and incoming products.
- Communicate with customers to confirm delivery schedules, resolve delivery issues, or address any concerns related to product quality or order discrepancies.
- Handle any delivery complaints and implement corrective actions to maintain customer satisfaction.
- Adhere to health and safety regulations, including ensuring products are delivered at the proper temperature to maintain quality and safety standards.
- Comply with transportation safety rules, including vehicle checks, temperature monitoring, and compliance with relevant food safety regulations
- Maintain accurate dispatch logs and records, including delivery receipts, temperature logs, and inventory records.
- Generate regular reports on dispatch operations, including delivery performance, stock levels, and customer feedback.

Pay: ₹20,000.00 - ₹24,000.00 per month

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

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