
Aftermarket Service Advisor
1 week ago
Roles and Responsibilities:
- Investigate and Verify warranty claims based on available external support resources (Parts catalog, Dealer Assist & Standard labor time) & take appropriate decisions.
- Implement practices to improve operational efficiencies.
- Coach and Train team members.
- Experience in Warranty.
- Experience with Auto components.
- Interpersonal skills to deal with dealers, warranty engineers, etc.
- Data processing accuracy, detail oriented, and ability to evaluate/research a warranty claim.
- Expert level capability in use of desktop software (MS Office Suite, with focus on Excel).
- Organized, timely, pro-active and highly productive.
- Strongly written communication in English.
- Attention to detail and ability to multi-task.
- Good team player
- Coach rest of the team on quality aspects or new learning when required
Perks and Benefits
Working Days:
Monday to Friday.
Shift Timings:
Rotational.
Free pick up and drop facility available.
**Salary**: ₹25,000.00 - ₹40,000.00 per month
Schedule:
- Monday to Friday
- Rotational shift
Ability to commute/relocate:
- Airoli, Navi Mumbai - 400708, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 1 year (preferred)
**Speak with the employer**
+91 7208434598
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