Solution Architect

Founded in 2014, Circles is a global technology company reimagining the telco industry with its SaaS platform - Circles X, helping telco operators launch and operate successful digital brands through its offerings.

Having pioneered a successful blueprint for disrupting the telco space in Singapore, Circles has since launched its own digital telco, Circles.Life, in Singapore, Taiwan and Australia. Circles has also partnered with other telco operators to launch digital services, enabling our partners to accelerate growth and capture market share within a short period of time.

Today, Circles is partnering with operators in 14 countries to deliver delightful digital experiences to millions of people through our businesses.

We are backed by global investors such as Sequoia, Warburg Pincus, EDBI and Founders Fund - renowned backers of industry-shaking innovators.

**About This Role**

As the Solution Architect, you will be responsible for the overall end to end architecture of the customer solution and implementation of CXOS SaaS platform, MNO and other third parties integration. The expectations of the role are as per below:

- Lead business and technology solution architecture and design for Telecom Business Support System (BSS) i.e. CRM, Billing, Order Management and Enterprise Product Catalogue.
- Work harmoniously with different stream leads in the technical team to orchestrate the outcomes from a technical standpoint.
- Providing the overall architecture guidelines and sets the vision for our Telco solution.
- Ensure timely delivery of planned technical outcomes, and within budget while maintaining and possibly exceeding the desired quality.
- Ownership to provide necessary solutions to all the Functional and Non-Functional requirements.
- SPOC for all communication with customer IT and Service Design teams and manage work-stack level stakeholder relationships with customer.
- Steering direction from technical perspective, conducting and facilitating technical reviews.
- Conducting workshops to close the requirements, technical decisions etc.

**Preferred Qualifications & Experience Requirements**:

- 10+ years of experience in E2E BSS areas with specific focus on Real Time Charging & Billing, CRM, Provisioning, Order Management and fulfillment, Enterprise product catalogue, telco system integration.
- Extensive experience in consulting, solution leadership and solution delivery with in-depth technical experience in BSS solutions and overall IT Architecture of a telecom operator.
- Must also have prior experience driving consulting engagements around technology, operational and business consulting.
- Must have prior experience driving big OSS/BSS Transformation programs, especially onto BSS Transformation Program.
- Proven implementation experience with at least two large BSS solution rollouts in Telco industry.
- In depth understanding of fixed, mobile and convergence domains and related markets.
- Ability to work closely with Sales, Business Development, Pre-Sales and Clients in building E2E Convergent BSS Solutions
- Demonstrated knowledge of major industry standards: eTOM, SID, TAM, ITIL, OSS/j.
- Excellent written, verbal, and interpersonal communication skills, as well as strong strategic and analytical skills.
- Well-developed knowledge and understanding of the global telecommunications marketplace.

**What's on offer**:
We provide a great environment and platform for employees to build their career. In this role, you can expect:

- Unique opportunity to be a part of innovating the telecommunications industry
- Once in a lifetime chance to help shape a brand from the ground up
- Autonomy in the role and in managing your own portfolio
- Exposure to the fast-paced world of high-tech start-ups
- Attractive experience and compensation
- Working with passionate, smart and driven colleagues in a vibrant environment