Tele Caller Executive

2 days ago

Gurugram Haryana, India Triedge Solutions Full time

Position: Tele caller Executive

Location**:Gurugram**

Roles & Responsibilities:
**Key Responsibilities**:
**Vendor Outreach: Conduct calls and follow-ups to potential vendors, introducing them to the NCUI Haat platform and its benefits.**
**Vendor Conversion: Convince and convert prospective vendors to onboard their products/services on the NCUI Haat platform.**
**Onboarding Assistance: Guide vendors through the entire onboarding process, including documentation, account setup, and understanding the platform's features.**
**Relationship Building: Build and maintain strong relationships with vendors, addressing their concerns, and ensuring a smooth onboarding experience.**
**Achieve Targets: Meet daily/weekly/monthly vendor onboarding targets and contribute to the overall growth of the platform.**
**Provide Support: Offer ongoing support to onboarded vendors, ensuring they are satisfied and active on the platform.**
**Data Management: Maintain accurate records of all interactions, onboarding progress, and vendor feedback in the CRM system.**

**Qualifications**:
**Education: Minimum of a high school diploma or equivalent. A bachelor’s degree in business, marketing, or related fields is a plus.**
**Experience: Previous experience in sales, telemarketing, or vendor management is preferred, especially in e-commerce or online platform onboarding.**
**Skills**:
**Excellent verbal and written communication skills.**
**Strong persuasion and negotiation abilities.**
**Ability to handle objections and address concerns effectively.**
**Proficient in using CRM tools**
**Goal-oriented with a focus on achieving KPIs and targets.**

**Job Types**: Full-time, Fresher

Pay: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

Work Location: In person

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