IT Assistant

6 days ago


Kolkata West Bengal, India Amar Tree Group Full time

**Duties and responsibilities**
- Provide comprehensive first-line technical support for hardware, software, and network-related issues through help desk operations.
- Monitor and maintain network infrastructure, including regular system updates, patches, and security protocols.
- Assist in user account management, including setup, permissions, and access control across various platforms.
- Perform regular system maintenance tasks, including backup operations and data recovery procedures.
- Support the implementation and maintenance of IT security measures and best practices.
- Create and maintain technical documentation, user guides, and standard operating procedures.
- Collaborate with other IT team members on projects and provide cross-departmental technical assistance.

Pay: ₹10,000.00 - ₹28,000.00 per month

**Benefits**:

- Paid sick time

**Experience**:

- Hotel: 2 years (required)

**Location**:

- Kolkata, West Bengal (required)

Willingness to travel:

- 25% (required)

Work Location: In person



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