Front Desk Executive
4 days ago
**Job Summary**
Yasmin's Body Image Pvt Ltd is a Personal fitness studio founded by Celebrity fitness trainer Yasmin Karachiwala. It's head office in Mumbai following by franchisees in Delhi, Dubai, Dhaka, Gurgaon, Ahmedabad, Indore.
Position: Front Desk Executive
**Job Location: Bandra (West).(10 Minutes walking distance from BANDRA railway station)**
**Shift Timing: 7:00 am to 4:00 pm - Monday to Saturday**
**Responsibilities and Duties**
**Front Desk Management**:
- Answer incoming calls
- Handle Studio’s WhatsApp and reply to the client’s messages promptly.
- Welcome and greet the clients / inquiries as soon as they enter the studio.
- Manage stationery and coordinate with stationery vendors
- Coordinate with Director's personal staff
- Coordination with Different Stake holders
- Update Client’s details like payment, health history, progress etc.
- Travel arrangements of the staff / trainers travelling out of town for the work purpose
**Client Servicing**:
- Assist operation head in finalizing “Star of the Month”
- Send renewal and payment reminders
- Maintaining the receipt sheet and share with the concerned managers.
- Ensure proper client scheduling in mind body software and no errors in scheduling.
- Update clients about their next schedules or change in their schedule due to leaves of trainers.
- Update clients for closure days of studio in advance
- Put birthday wishes for client on noticeboard
- Send birthday greetings and festival greetings to clients.
- Communicate clients for their late cancels and early cancels.
- Handle incoming inquiries and maintain data for the same.
- Explain clients regarding terms and conditions of studio.
- Take client feedback in “Client Feedback form” time to time
- Other activities to help and assist clients as and when required.
**House Keeping & Studio Management**:
- Handling housekeeping team
- Ensure cleanliness in the gym
- Do round up in entire studio at regular intervals and make sure everything is in place.
- Coordinate with vendors for maintenance of Equipment, AC, electronic appliances, carpentry work, plumbing work etc.
- Ensure equipment maintenance on regular intervals or as and when required.
**Qualifications and Skills**
**Required Experience, Skills and Qualifications**
- Good command over English
- Freshers May also Apply
- Basic Computer Knowledge
**Salary**: ₹15,000.00 - ₹20,000.00 per month
**Benefits**:
- Leave encashment
- Paid sick time
- Paid time off
Schedule:
- Morning shift
Supplemental pay types:
- Commission pay
- Overtime pay
Application Question(s):
- Are you comfortable for shift time 7.00 am to 4.00 pm?
- What is your current Salary?
- What is your notice period?
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