Data Entry Operator

1 week ago

Ashok Nagar Bhubaneswar Orissa, India Kalinga IT Enabled Services Full time

**Job Summary**

We are looking for a Data Entry Operator to join our BPO team and manage large volumes of client and internal data with speed, accuracy, and confidentiality. The role involves processing information for domestic and international clients as per predefined SLAs and quality standards.

**Key Responsibilities**
- Accurately input, update, and maintain client data in internal and external systems
- Perform regular data validation and error-checking to ensure accuracy
- Adhere to data entry timelines, process guidelines, and productivity benchmarks
- Handle confidential data in compliance with client and company data protection protocols
- Communicate effectively with team members or supervisors regarding data inconsistencies or unclear information
- Meet daily/weekly/monthly productivity and accuracy targets
- Generate MIS reports and logs as required by the process
- Maintain documentation and backups of processed data

**Qualifications**
- Minimum HSC (12th pass); graduate preferred
- Prior experience in a BPO or data entry role is an advantage
- Typing speed of 40+ WPM with 90%+ accuracy
- Familiarity with BPO tools, CRMs, or industry-specific software
- Good command over English (reading and writing); multilingual skills are a plus
- Willingness to work in rotational shifts (including night shifts, if required)

**Key Skills**
- Fast and accurate typing
- Attention to detail and analytical skills
- Time management and multitasking ability
- Basic Excel and computer operation skills
- Communication and teamwork skills
- Knowledge of SLA, TAT, and basic BPO terminology

**Working Conditions**
- Fast-paced, target-driven environment
- Rotational or fixed shifts based on process requirements
- May involve repetitive tasks and extended computer use
- Adherence to strict data security protocols

**Job Types**: Full-time, Permanent

Pay: ₹10,000.00 - ₹12,000.00 per month

**Benefits**:

- Commuter assistance
- Food provided
- Provident Fund

Schedule:

- Evening shift
- Morning shift

Supplemental Pay:

- Performance bonus

**Language**:

- English (preferred)

Work Location: In person

Expected Start Date: 01/07/2025

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