
Email Support Executive
4 days ago
**Responsibilities**:
2. **Customer Assistance**: Provide detailed information and assistance regarding travel bookings, itineraries, policies, and other related queries.
3. **Issue Resolution**: Address and resolve customer complaints and issues effectively, striving for first-contact resolution whenever possible.
4. **Documentation**: Maintain accurate records of customer interactions, transactions, inquiries, and complaints in the CRM system.
6. **Collaboration**: Coordinate with other departments such as reservations, sales, and operations to resolve customer issues and improve overall customer satisfaction.
7. **Feedback**: Collect and report customer feedback and insights to the relevant departments for continuous improvement of services and processes.
8. **Training and Development**: Stay updated on product knowledge, company policies, and industry trends through ongoing training sessions and self-learning.
**Job Types**: Full-time, Fresher
Pay: ₹18,000.00 - ₹20,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Fixed shift
Supplemental pay types:
- Performance bonus
- Yearly bonus
**Education**:
- Bachelor's (required)
**Language**:
- English (required)
Work Location: In person
-
Email Support Executive
6 days ago
Wagle Estate, Thane, Maharashtra, India scymes services pvt limited Full timeCustomer satisfaction: Ensuring customers are satisfied and have a good experience. - Product knowledge: Providing accurate information about products and services, and showing customers the product's benefits. - Training: Training new employees and ensuring the customer support team is adequately trained. - Conflict resolution: Resolving customer complaints...
-
Email Chat Support Executive
4 days ago
Wagle Estate, Thane, Maharashtra, India Mihir Infinite Services Pvt Ltd Full timeWe are recruiting **Customer Service Advisor**for International Blended Process. **Excellent verbal and written English communication skills required.** Education - HSC Plus or Bachelor's degree Experience in the International Call centre will be an add-on. Willingness to work in shifts / 5 Days working / Day Shift Rotational. For more details, you can...
-
Email Chat Support Executive
3 days ago
Wagle Estate, Thane, Maharashtra, India Mihir Infinite Services Pvt Ltd Full timeUrgent Hiring **Customer Service Advisor **for International Blended Process Team**.** **Key Responsibilities**: - Handle inbound calls of customer inquiries effectively and professionally. - Provide timely resolutions to customer issues and complaints. - Maintain detailed records of customer interactions in the CRM system. - Stay updated on product...
-
Support Executive
6 days ago
Wagle Estate, Thane, Maharashtra, India www.prontosys.com Full timeProntosys IT Services is seeking a proactive and dedicated Support Executive to provide exceptional client support and ensure seamless communication between clients and internal teams. This role is crucial in delivering high-quality service and maintaining strong client relationships. Key Responsibilities: - Act as the primary point of contact for client...
-
Client Support Executive
2 days ago
Wagle Estate, Thane, Maharashtra, India ProntoSys IT Services Full timeProntosys IT Services is seeking a proactive and dedicated Support Executive to provide exceptional client support and ensure seamless communication between clients and internal teams. This role is crucial in delivering high-quality service and maintaining strong client relationships. Key Responsibilities: - Act as the primary point of contact for client...
-
Email Chat Executive
3 days ago
Wagle Estate, Thane, Maharashtra, India Mihir Infinite Services Pvt Ltd Full timeWe are Hiring **Customer Service Advisor**for International Blended Process. **Excellent verbal and written English communication skills required.** Education - HSC Plus or Bachelor's degree Experience in the International Call centre will be an add-on. Willingness to work in shifts / 5 Days working / Day Shift Rotational For more details, you can reach...
-
IT Support Executive
4 days ago
Wagle Estate, Thane, Maharashtra, India Rajlaxmi Solutions Pvt. Ltd Full time**Job Summary**: **Key Responsibilities**: - **Linux & Server Handling** - Manage and support Linux-based systems and server environments - Perform routine server maintenance and monitoring for optimal performance - **Desktop & Laptop Support** - Provide technical assistance for desktop, laptop hardware/software issues - **CCTV, Printer & Biometric...
-
Customer Support
5 days ago
Wagle Estate, Thane, Maharashtra, India Inwinteck Pvt Ltd Full timeThis is a full-time on-site role for a Customer Support Executive in Thane. The role involves providing customer support. **Qualifications** - Customer Support and Customer Service skills - Good English Communication - Ability to prioritize customer satisfaction - Strong communication and problem-solving skills - Experience in a similar role is a plus -...
-
Customer Support Executive
5 days ago
Wagle Estate, Thane, Maharashtra, India Vivekanand Technologies Full time1. **Role**:Zendesk and support Should be able to do this. **Role**:Organize and do assessment of Trainings 1. Create assessment forms. 2. Update the training sheet and do followup. **Salary**: ₹10,000.00 - ₹15,000.00 per month Schedule: - Day shift
-
Sales Support Executive
4 days ago
Wagle Estate, Thane, Maharashtra, India Envirocare Labs Pvt Ltd Full time**Job Objective**: To play a meaningful part within the Sales function, by collaborating across the organization to meet the individual and company objectives effectively. **Key Responsibilities**: - Provide administrative assistance to sales team and management - Maintain a well-organized filing system for administrative and sales activities - Effective...