 
						Customer Service Executive
1 week ago
Requirements:
*High school diploma or equivalent; college degree preferred
*Good typing skills in English
*Ability to handle multiple tasks, prioritize, and manage time effectively
**Benefits**:
*Competitive salary and performance-based incentives
*Comprehensive training program to enhance your customer service skills
*Health insurance coverage
*Supportive and inclusive work environment.
**Responsibilities**:
*Respond promptly to customer inquiries via chat in a friendly and professional manner
*Identify customer needs and provide appropriate solutions or alternatives
*Maintain accurate and detailed records of customer interactions and transactions
*Follow company policies and procedures to handle customer complaints and provide timely resolutions
*Collaborate with cross-functional teams to resolve complex customer issues and ensure a seamless customer experience
*Meet and exceed monthly individual and team performance targets for customer satisfaction, response time, and productivity.
**Salary**: ₹15,000.00 - ₹18,000.00 per month
**Benefits**:
- Health insurance
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Edapally, Kerala: Reliably commute or planning to relocate before starting work (preferred)
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Language**:
- English (preferred)
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