Telecaller

7 days ago


Kalighat Kolkata West Bengal, India Pathfinder Educational Centre Full time

**Pathfinder seeks an enthusiastic Telecaller to connect with prospective students/parents, provide program information (JEE, NEET, Board, Foundation, Olympiads), answer queries, and facilitate admissions to expand our reach and help students achieve academic dreams.**

**Key Responsibilities**:
**Make outbound calls, effectively communicating Pathfinder's program benefits.**

**Respond to inbound inquiries about courses, fees, and admissions.**

**Address doubts professionally and generate leads.**

**Schedule appointments for center visits/counseling.**

**Maintain accurate call records in CRM and follow up for conversions.**

**Achieve daily/monthly call and admission targets.**

**Stay updated on all program details.**

**Qualifications & Requirements**:
**Education: Minimum 10+2; Bachelor's degree preferred.**

**Experience: Previous telecalling/customer service experience (education sector a plus).**

**Communication: Excellent verbal skills in Bengali, Hindi, and English (or relevant local languages).**

**Skills: Strong listening, basic computer proficiency (CRM), target-oriented, patient, positive attitude, adaptable.**

**Job Types**: Full-time, Permanent

Pay: ₹12,000.00 - ₹15,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Flexible schedule
- Internet reimbursement
- Provident Fund

Ability to commute/relocate:

- Kalighat, Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Master's (preferred)

Work Location: In person


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