Telecaller
6 days ago
**Pathfinder seeks an enthusiastic Telecaller to connect with prospective students/parents, provide program information (JEE, NEET, Board, Foundation, Olympiads), answer queries, and facilitate admissions to expand our reach and help students achieve academic dreams.**
**Key Responsibilities**:
**Make outbound calls, effectively communicating Pathfinder's program benefits.**
**Respond to inbound inquiries about courses, fees, and admissions.**
**Address doubts professionally and generate leads.**
**Schedule appointments for center visits/counseling.**
**Maintain accurate call records in CRM and follow up for conversions.**
**Achieve daily/monthly call and admission targets.**
**Stay updated on all program details.**
**Qualifications & Requirements**:
**Education: Minimum 10+2; Bachelor's degree preferred.**
**Experience: Previous telecalling/customer service experience (education sector a plus).**
**Communication: Excellent verbal skills in Bengali, Hindi, and English (or relevant local languages).**
**Skills: Strong listening, basic computer proficiency (CRM), target-oriented, patient, positive attitude, adaptable.**
**Job Types**: Full-time, Permanent
Pay: ₹12,000.00 - ₹15,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Flexible schedule
- Internet reimbursement
- Provident Fund
Ability to commute/relocate:
- Kalighat, Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (preferred)
**Education**:
- Master's (preferred)
Work Location: In person
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