Tele Caller Executive

2 weeks ago

Chennai Tamil Nadu, India The Creative Wings Full time

**Job Title**: Telecaller Executive

**Location**: Chennai
**Company**: Creative Wings Marketing Agency LLP
**Experience**: 0 to 1 year
**Language Requirement**: Tamil & English (Fluent in both)

**Job Summary**

**Key Responsibilities**:

- Make outbound calls to potential and existing clients.
- Handle cold calling with confidence and professionalism.
- Clearly explain the company's services and offerings to prospects.
- Follow up on leads and maintain a database of customer information.
- Understand client requirements and route calls to the appropriate department when needed.
- Maintain call logs and prepare reports of telephonic interactions.
- Build and maintain a positive relationship with clients.
- Coordinate with the internal team for client-related queries and updates.

**Requirements**:

- 0 to 1 year of proven experience as a Telecaller or in a similar customer-facing role.
- Strong verbal communication skills in **Tamil and English**.
- Excellent interpersonal and client-handling skills.
- Ability to remain calm and professional under pressure.
- Confident in managing cold calls and building rapport.
- Basic computer skills (MS Excel, CRM tools, etc.).

**Additional Information**:

- Salary will be based on experience and performance.
- Working hours and incentives can be discussed during the interview.

**To Apply**:
**Job Types**: Full-time, Permanent

Pay: ₹9,078.29 - ₹30,884.80 per month

**Benefits**:

- Paid time off

Schedule:

- Day shift
- Monday to Friday
- Weekend availability

Work Location: In person

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