Telecaller

1 week ago


Delhi Delhi, India Aceware FintechServices Pvt Ltd infopark TBC Full time

**Job Title**: Telecaller (BPO Experience Preferred)
**Location**: Delhi

**Job Type**: Full-Time

**Job Summary**:
**Key Responsibilities**:

- Make outbound calls to customers for product/service promotion, lead generation, or support follow-ups.
- Handle inbound customer queries and provide accurate information.
- Maintain call logs, update CRM with call outcomes, and follow up as needed.
- Achieve daily/weekly calling targets and conversion goals.
- Understand customer needs and resolve complaints or issues promptly.
- Collaborate with team members and team leaders to improve calling strategies.

**Requirements**:

- Minimum 1 year of experience in BPO voice calling (inbound/outbound).
- Proficient in Hindi and English communication (both verbal and written).
- Comfortable working in a fast-paced environment.
- Basic computer knowledge and familiarity with call logging or CRM tools.
- Positive attitude, customer-centric approach, and willingness to learn.

**Job Types**: Full-time, Permanent

Pay: ₹9,627.84 - ₹36,529.22 per month

**Benefits**:

- Health insurance
- Provident Fund

**Language**:

- Hindi (required)
- English (preferred)

Work Location: In person


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