Azure SQL Database Administrator

2 days ago

Remote, India RARR Technologies Pvt Ltd Full time

Minimum 4+ of experience is required in Technical Support Roles
- Administration support for SQL databases and/or Azure Cloud-based
- Must know the basics of Azure and SQL,
- Hand-on experience in production support with Database experience
- Experience supporting or maintaining complex mission-critical database solutions, RDMS technologies, and SQL language.
- Excellent understanding of Database concepts and deployments
- Participate in case triage meetings to share knowledge with other engineers and develop efficient customer solutions. Consistently share best practices with team members and help create a knowledge base article to solve/workaround that issue
- Manage all customer communication with the appropriate etiquette, timeliness, and professionalism, while working towards achieving the KPI targets.
- Experience working in a team environment, managing a diverse workload
- Ability to work independently, be adaptable to change and varied working hours
- Ability to make quick decisions, like when to escalate a ticket to the next level
- Strong problem-solving and troubleshooting skills, an ability to use various data collection tools and methodologies to analyze problems, determine root causes, and develop solutions.
- Excellent Communication Skills - verbal, listening, and written (including technical writing).
- Passion for technology, lifelong learning, and professional development

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