Chat Support Executive

4 days ago

Bengaluru, India Bifold Dynamix Full time

We are assisting our esteemed client in their search for International Chat Associates. Our client is a reputable company known for its commitment to excellence and customer satisfaction. Join their team in Bangalore to embark on a rewarding career journey.

**Responsibilities**:

- Provide exceptional customer support through the Indeed chat platform on behalf of our client.
- Address customer inquiries promptly, ensuring accurate and effective resolutions.
- Maintain a professional and empathetic tone in all written interactions.
- Collaborate with team members to deliver consistent and high-quality service in line with our client's expectations.
- Document customer interactions thoroughly and according to our client's guidelines.
- Adhere to established company policies and our client's specific engagement procedures.

**Requirements**:

- Proficient written communication skills in English.
- Basic computer proficiency, including typing skills.
- Customer-centric mindset with the ability to adapt to different customer preferences.
- Willingness to work in rotational shifts as required by our client.
- Quick learner and effective team collaborator.

**Benefits**:

- Competitive compensation package, inclusive of performance-based incentives.
- Ample opportunities for career growth within our client's organization.
- Positive and collaborative team environment fostering continuous learning.
- Comprehensive training tailored to freshers, ensuring a seamless onboarding process.

**Job Types**: Full-time, Permanent, Fresher

**Salary**: Up to ₹400,000.00 per year

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Night shift
- Rotational shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Language**:

- English (required)

Work Location: In person

**Speak with the employer**
+91 9344790645

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