Terminal Operations Supervisor

**Where you fit in**

From trading and transport to marketing and manufacturing, Shell keeps goods and people moving. We span 160 markets, serve about 30 million people a day at 46,000 branded retail sites and work with more than 1 million business customers. We have been the No.1 global lubricants supplier for 14 consecutive years as evidenced in the Kline 2019 lubricants report.

**What’s the role?**

As Terminal Operations Supervisor, you will be responsible in overseeing operations and ensure compliance as per Shell norms for designated Fuel loading Terminals. Shell receives and stores product in 3rd party Terminals and delivers product in Tanker Trucks through these 3rd party Terminals and Ex Rack locations (supplier facilities).

Your further responsibilities include:

- Manage Terminal Operations / Ex Rack purchase location:

- Manage 3rd Party Terminal Contract as Contract User & Interface with Terminal Service Providers.
- Engage with Terminal team where support needed on operational matters - such as - additive receipts and dispatch, early loading or late loading requirements, Sunday or holiday operations and any gantry related issues which need immediate resolution.
- Coordinate with Road Transport Logistics and Scheduling team to ensure deliveries are loaded and delivered to customers with correct quantity and quality at the right time,
- Ensure adherence to SOP and safe truck loading operations at 3rd Party Terminals/ Ex Rack purchase locations. Ensure compliance by 3rd Party Terminal company as per Shell assurance requirement.
- Lead process improvement implementation i.e. bring improvement in Tanker Truck Gate to Gate timing for all loading terminals.
- Lead in site continuous plan and projects to improve operational excellence and reduce storage and handling costs.
- Participate in Contract Performance Review as contract user. Lead monthly HSSE meetings with Outside Supply Point partner.
- Develop and maintain internal and external relationships with stakeholders (terminal team, Road Transport Logistic Team (RT), Order Scheduling Team (OTD), surveyor team, authorities, etc.)
- Manage the additive dosing process at Terminals.
- Manage the Surveyors team and activity to ensure delivery of correct Quality & Quantity for each truck.
- Support in evaluating new Ex Rack purchase locations before commencement of operations.
- Provide support and oversee Ship-To-Shore operation during vessel receipt.
- Stock Reconciliation for Fuel and Additives stocks.
- Source and manage the consumables required for smooth operations at Terminal locations.
- MIS - Maintain & provide all local level MIS for Ops.
- Terminal Safety:

- Support in sustaining Safety standards at Terminals. Promptly report incidents and register Near Miss in Shell reporting tool on regular basis.
- Use e - MOC (Management of Change) process and ensure that it is being followed for any changes at respective Terminals.
- Conduct assurance checks on Terminal processes (Product Quality, Management of change, Inspection and Maintenance, Operational controls, Additivisation Activity).
- Follow Process Safety fundamentals and share with Terminal staff.
- IT Systems
- Ensure site ERP system is always up and running. Connect with IT to resolve issues on time to ensure no disruption.
- Ensure billing thru ERP is always done accurately.
- Ensure IT connectivity is always available at Terminals.

**What we need from you?**

We’re keen to hear from individuals with at least a Bachelor’s Degree in Engineering or any related degree, along with the following skills and abilities:

- At least 2-5 years related experience.
- Relevant experience in operations. Experience in handling Petroleum Oil Terminal and vessel & pipeline operations desired.

Ability to manage stakeholders both internal and external.