Front Office Executive

13 hours ago

Bathinda, India Global Opportunities Pvt. Ltd Full time

**MAIN DUTIES**
- Promptly, accurately, professionally and courteously receives and assesses all the incoming telephone calls /inquiries and re-directs the said call or message to its appropriate beneficiary.
- Making sure to demonstrate professional and polite responses in telephone responses.
- Ensure personal presentability and dress as per prescribed dress code.
- Receive, inform, guide visitors including co-ordination with employees
- Preparation of database of Client contacts and updating
- Responsible for maintenance and upkeep of front office
- Ensure compliance of regulations / requirements of Company management.
- Provide assistance in general administrative activities
- Ensures that the reception area is kept neat, clean and noiseless.
- Accountable for appointments and scheduling them properly on the days and times as directed. Also to book appropriate meeting rooms in advance to avoid last minute inconvenience.
- To arrange for food and beverages for the senior management guests & dignitaries, on case to case basis, after seeking the appropriate approval.
- Responsible for ensuring availability of brochures in company
- Assist in utilization of conference rooms
- Responsible for booking of banquet, lunch & dinner table at restaurants or hotels as requested by the clients or dignitaries. (Only if request is given, otherwise done by the respective departments).
- Performs routine office tasks as necessary for the presentation of a professional office.
- Managing housekeeping jobs in the reception area and meeting rooms.
- To keep an eye on all outsiders who comes into and goes out of the office.
- Maintaining Daily New and old walk-ins.
- Mail room management
- Responsible for all the courier and its associated services including but not limited to passing the courier bills for payment and maintaining continuous database for the same.
- Maintaining the incoming mail register and distribution of mail to concerned persons.
- Maintaining Payment details PTE Mock, PTE Classes, IELTS Classes, IELTS Mock, PTE Books.
- Maintaining ID card Details for all staff PAN India
- Maintaining PTE, IELTS, Student Details and send it to the concerned person.
- Maintaining Employees’ contact details - Mobile numbers, mail IDs and keeping extension list updated.
- Maintaining Fair Student Details.
- Having business cards printed for all staff PAN India
- Ensure that sufficient seating is available at all times in the reception area for students, parents and delegates
- Scanning and photocopying of documents.
- Any other task assigned by the management.

**QUALIFICATIONS AND EXPERIENCE REQUIRED**
- Graduation or Post Graduation in any field.
- Minimum 1 years of relevant experience, preferably in the industry.

**SKILLS REQUIRED**
- Experience in Front Desk and Back Office processes is required with strong Administration Skills.

Strong Customer Service focus
- Excellent people skills and ability to interact with a wide range of client staff and demands

**Salary**: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 2 years (preferred)
- Front Office Executive: 1 year (preferred)

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