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Tele Caller Executive

3 weeks ago

Kankurgachi Kolkata West Bengal, India Needs Tele Full time

Job Title: TelecallerLocation: [Your Location]Employment Type: Full-time/Part-time.About Us:
Avlon Shiksha Niketan is a leading ed-tech company dedicated to. We are looking for a motivated and enthusiastic Telecaller to join our dynamic team and help us reach our goals.

Job Summary:
Key Responsibilities:

- Make outbound calls to potential customers to introduce our products/services.
- Follow a script to ensure consistency of information provided.
- Generate leads and maintain a database of customer information.
- Answer questions about products or the company.
- Ask questions to understand customer requirements and close sales.
- Direct prospects to the field sales team when needed.
- Keep records of calls and sales and note useful information.
- Maintain a high level of customer satisfaction by providing excellent service and support.
- Meet or exceed daily and monthly targets.

Qualifications:

- High school diploma or equivalent; a bachelor's degree in a related field is a plus.
- Proven experience as a telecaller or in a similar sales/customer service role.
- Excellent communication and interpersonal skills.
- Ability to handle rejection and stress in soliciting customers.
- Familiarity with CRM systems and practices.
- Basic computer knowledge and proficiency in MS Office.
- Ability to learn about products and services and describe/explain them to prospects.
- Outstanding negotiation skills with the ability to resolve issues and address complaints.

**Skills**:

- Strong verbal communication skills.
- Active listening skills.
- Persuasive and results-oriented.
- Patience and ability to manage stress.
- Good organizational and time management skills.

**Benefits**:

- Competitive salary and performance-based incentives.
- Professional development and training.
- Opportunity to work in a dynamic and growing company.
- Health and wellness benefits.
- [Other benefits specific to your company]

**Job Types**: Full-time, Permanent

Pay: ₹10,000.00 - ₹12,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Paid sick time
- Provident Fund

**Education**:

- Higher Secondary(12th Pass) (required)

Work Location: In person