Customer Support Associate- Malad, Mumbai Suburban
2 weeks ago
Job description
**Opening for Customer Service Executive in Malad, Mumbai**
**Salary - upto 30k**
**Minimum experience - 6 months**
**4 DAYS WORK FROM OFFICE AND 2 DAYS WORK FROM HOME**
**Any Graduate & Good English communications required**
**Shift: 11 am - 8 pm shift and it will be 6 days working with 1 weekly off (on any weekday)**
JOB KNOWLEDGE, SKILLS & EXPERIENCE
- Good communication skill
- Well versed with MS Office (especially MS Excel)
- Knowledge of MS Access would be added benefit
- Good overall computer knowledge
- Experience with 1 to 2 years
- Well versed with background verification profile if experienced
- Should have Customer Service experience.
ACCOUNTABILITIES
- Outbound calling to customers to verify their profile.
- Resolving customer queries.
- Co-ordinate with network marketing companies and clients with respect to different
requirements.
- Preparing MIS reports on daily, weekly and monthly basis.
- Data Maintenance
- Coordinating with multiple stakeholders.
**Job Types**: Full-time, Regular / Permanent, Contractual / Temporary, Volunteer
**Salary**: ₹25,000.00 - ₹30,000.00 per month
**Benefits**:
- Health insurance
Schedule:
- Day shift
**Salary**: Up to ₹25,000.00 per month
Schedule:
- Morning shift
Supplemental pay types:
- Performance bonus
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