Service Advisor

1 day ago

Gurugram Haryana, India DAP Kia Pvt Ltd Full time

**Service Advisor**

**Job Summary**:
Act as the key liaison between the customer and the workshop, ensuring efficient service delivery and high customer satisfaction.

**Key Responsibilities**:

- Greet customers and understand their service requirements.
- Create job cards and explain service estimates.
- Coordinate with the workshop team for timely delivery.
- Communicate service updates and delivery timelines to customers.
- Upsell value-added services and AMC plans.

**Qualifications**:

- Diploma / Graduate in Automotive or Mechanical field.
- 2-4 years of experience in a similar role.
- Good technical knowledge and customer handling skills.
- Familiar with DMS (Dealer Management Systems).
- Additional Requirements:

- Language skills based on the region (e.g., local language + English/Hindi)
- Valid driving license (preferred)
- Familiar with DMS (Dealer Management Systems).

Salary Range: 25k-30k

Pay: ₹12,278.80 - ₹27,896.86 per month

Work Location: In person

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