Service Technician

4 days ago

Pune Maharashtra, India Technovision Energy Pvt Ltd Full time

Education : ITI /Diploma Electrical

Experience : 1 to 2 yrs

**Job brief**

We are looking for a self-starter Field Service Technician to deliver the desired customer service experience. The goal is to drive service success that improves customer satisfaction, maximizes customer retention and increases profitability.

**Responsibilities**:

- Providing service and customer support during field visits or dispatches
- Managing all on site installation, repair, maintenance and test tasks
- Diagnosing errors or technical problems and determining proper solutions
- Produce timely and detailed service reports
- Document processes
- Operate vehicle in a safely manner and use field automation systems
- Follow all company’s filed procedures and protocols
- Cooperate with technical team and share information across the organisation
- Comprehend customer requirements and make appropriate recommendations/briefings
- Build positive relationships with customers
- Petrol allowance will be given according to per Kilometer._

**NOTE- CANDIDATE MUST HAVE BIKE WITH LICENSE**

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Health insurance
- Internet reimbursement
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

Application Question(s):

- How Many Year of service experience

**Experience**:

- Field service: 1 year (required)

License/Certification:

- Do you have your own bike with license? (required)

Expected Start Date: 25/11/2024

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