Back Office Coordinator

2 weeks ago

Patel Nagar Delhi Delhi, India WOW Events Full time

The Process Coordinator is responsible for managing and optimizing operational processes to ensure efficient workflow and successful delivery of organizational objectives. This role involves coordinating between teams, monitoring project timelines, and implementing process improvements to enhance productivity and quality.

**Key Responsibilities**:

- Coordinate and oversee daily operational processes to ensure smooth execution.
- Monitor workflows and timelines, ensuring tasks are completed as per schedule.
- Collaborate with Client Servicing departments to align processes with organizational goals.
- Identify inefficiencies and recommend process improvements.
- Prepare and maintain documentation of standard operating procedures (SOPs).
- Track and report performance metrics related to process efficiency and outcomes.
- Address and resolve operational issues in a timely manner.
- Support team members with resources and guidance to complete their tasks.

**Qualifications**:

- Bachelor’s degree in Business Administration, Operations Management, or a related field.
- Excellent organizational and time-management skills.
- Strong analytical and problem-solving abilities.
- Proficiency in workflow management tools and MS Office Suite.
- Effective communication and collaboration skills.

**Freshers are also welcome with good communication skills**

Pay: ₹15,000.00 - ₹18,000.00 per month

Ability to commute/relocate:

- Patel Nagar, Delhi, Delhi: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English (required)

Work Location: In person

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