Room Boy

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FOOD & ACCOMODATION Provided

**Job Description: Bellboy (Bellhop)**

**Position Overview**:
A Bellboy, also known as a Bellhop, is a hospitality professional who assists hotel guests with their luggage, provides information about hotel amenities, and offers general assistance to enhance the guest experience. This role plays a vital part in ensuring a smooth and welcoming arrival and departure process for guests.

Key Responsibilities:
**1. Guest Arrival and Departure**:

- Greet guests as they arrive and depart from the hotel, offering a warm and friendly welcome.
- Assist guests with their luggage, escorting them to their rooms, and explaining room features and amenities.

**2. Luggage Handling**:

- Carry and transport guests' luggage to and from their rooms, ensuring their safety and care.
- Store luggage in designated areas and retrieve it when guests are ready to check out.

**3. Guest Assistance**:

- Provide information about hotel services, facilities, and local attractions to help guests make the most of their stay.
- Answer guest inquiries and offer recommendations for dining, entertainment, and sightseeing.

**4. Concierge Services**:

- Arrange transportation, book reservations, and assist with other guest requests, such as arranging tours or procuring tickets.

**5. Special Requests**:

- Accommodate special requests from guests, such as delivering additional amenities or arranging for in-room dining.

**6. Lobby Maintenance**:

- Keep the hotel's lobby area clean, organized, and welcoming for guests.
- Assist with maintaining the appearance of common areas and ensuring they are well-stocked.

**7. Lobby Assistance**:

- Open doors for guests and offer assistance with baggage carts or other equipment.
- Provide umbrella assistance during inclement weather.

**8. Security Awareness**:

- Be vigilant in identifying and reporting any suspicious activities or unattended belongings in public areas.

**9. Team Collaboration**:

- Work closely with front desk staff, concierge, and other hotel personnel to ensure seamless guest service.

**10. Valet Services**:

- Assist with parking and retrieving guests' vehicles when required.
- Handle guest vehicles with care and follow proper valet protocols.

**Qualifications**:

- High school diploma or equivalent is preferred.
- Excellent interpersonal and customer service skills, with a friendly and approachable demeanor.
- Physical fitness and stamina to carry and transport luggage, stand for extended periods, and navigate the hotel property.
- Strong communication skills to convey information and directions clearly to guests.
- Knowledge of the local area and attractions to provide accurate recommendations to guests.
- Ability to handle multiple tasks and guest requests simultaneously in a fast-paced environment.
- Professional appearance and a well-groomed appearance.
- Flexibility to work varying shifts, including weekends and holidays.
- Attention to detail to ensure guests' belongings are handled with care and security.

**Job Types**: Full-time, Permanent, Fresher

**Salary**: ₹10,000.00 - ₹13,000.00 per month

**Benefits**:

- Flexible schedule
- Food provided
- Health insurance
- Life insurance
- Provident Fund

Schedule:

- Day shift
- Fixed shift
- Morning shift
- Rotational shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Coimbatore, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)

**Language**:

- English (preferred)
- Tamil (preferred)

Work Location: In person