Compliance Coordinator

**Company Description** "We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. - 18,000 trained professionals - 350+ locations worldwide - Fortune 500 - Globally unified systems - Enhance customer relationships by identifying areas for improvement in the overall customer experience - Identify upstream potential issues within the customs supply chain and develop effective strategies to address and resolve them, ensuring smooth and efficient cross-border trade operations - Offer guidance, advice, and insights on potential areas for automation within the supply chain, focusing on both challenges and opportunities - Own the execution of updating weekly reports, dashboards, and presentations that provide stakeholders with insights and information on real-time project status - Proactively monitor and follow up, on a daily basis, on tickets related to: classification, evaluation and product certificates - Summarize and present key insights and actions gleaned from: team meetings, workshops and tickets and translate insights into project plans and deliverables - Measure the impact and value of action items and risks prioritizing them accordingly - Monitor and address the impact of changes in trade laws and regulations and develop procedural changes as needed and effectively communicate these changes to relevant personnel and clients - Provide training and consultation to customers on Customs regulations affecting imports and exports - Consult on workflow and process improvements to optimize business operations and global trade management activities - Support the implementation of new business initiatives - Lead project calls to discuss progress, risks, challenges, and facilitate decision-making - Communicate key operational milestones to all key stakeholders and drive alignment - Proactively identify and develop mitigation strategies for risks and logistics impacts - Own the documentation and tracking of project issues, action items, decisions, scope changes and send follow-ups as necessary to ensure project activities are completed - Support the execution of projects and drive and execute assigned individually owned projects **Qualifications** - Bachelor's degree with a specialization in Supply Chain, related field or equivalent experience - 2+ years' experience in supply chain and Custom Brokerage in Freight Forwarding or third-party logistics - 3+ years demonstrated experience planning, organizing, tracking and controlling tasks to achieve goals - 3+ years stakeholder management and facilitation - 1+ specific customer experience within customer systems and knowledge of their SOP/SWI operations - Industry certifications such Customs Broker License, IATA/FIATA preferred - Knowledge of corporate import/export requirements, international trade laws classification, valuation, country of origin determination, Incoterms, cross-border practices - Base knowledge of complex countries requirements - Excellent customer service skills, including negotiation, proven ability to listen, comprehend, effectively communicate clearly and concisely to obtain positive results - Risk sensitive, recognizes when problems arise or are likely to arise - Ability to develop, evaluate, recommend and present best options - Must be willing to work onsite at the customer's office and/or branch location for 5 days a week. - Must be willing to occasionally work outside normal business hours, including weekends - Travel less than 5% **Additional Information** All your information will be kept confidential according to EEO guidelines.