Telecaller

1 week ago


Jaipur Rajasthan, India asmi global softwares Full time

**Key Responsibilities**:

- **Outbound Calls**: Make outbound calls to potential clients or customers to promote and sell products/services.
- **Inbound Calls**: Answer inbound calls and respond to inquiries about products/services, assisting customers with their needs.
- **Customer Support**: Provide pre-sales and post-sales support, handle customer complaints, and resolve issues in a professional manner.
- **Product Knowledge**: Maintain up-to-date knowledge of company products/services and communicate this information effectively to customers.
- **Data Entry**: Record customer interactions, update CRM systems, and maintain accurate call logs.
- **Meeting Targets**: Achieve set targets for calls, conversions, or sales as specified by the management team.
- **Follow-Up**: Follow up with leads and clients as required to ensure satisfaction and drive future sales opportunities.
- **Feedback Collection**: Gather customer feedback to identify potential areas for improvement in the product/service or process

Pay: ₹15,000.00 - ₹18,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- Telecalling: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person



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