Business Transformation

4 days ago

Bengaluru, India State Street Full time

Who we are looking for:
As a member of the Business Transformation team, the incumbent will lead both Global as well as India hub Transformation initiatives at State Street. This role will require the individual to partner with different business units and corporate stakeholders within India and across the globe, to carry out process optimization activities, using levers such as simplification/elimination of non-value added activities, automation and optimizing the location strategy

What you will be responsible for:
As an AVP - Business Transformation you will:

- Partner with the business leads to improve the efficiency and effectiveness of business processes
- Redesign/re-engineer end-to-end business processes (spread across on
- and off-shore), by breaking down business issues and translating them into manageable project activities
- Conduct all phases and aspects of comprehensive operating model re-design, such as data gathering, baselining, root cause analysis, quantitative & qualitative analysis, process modeling and future state design.
- Work closely with the business unit and corporate stakeholders to carry out process optimization activities, using levers such as simplification/elimination if non-value added activities, automation and location strategy.
- Act as a liaison between the business and IT to scope out, assess feasibility and drive the digital transformation strategy, to include aspects of automation, AI and ML.
- Conduct core project management activities including facilitating meetings, interviewing stakeholders, hosting workshops, documenting findings, creating stakeholder presentations
- Develop and maintain end-to-end project plans and analyzes the impact of these plans
- Manage communications, risks and resolution of issues and problems for assigned projects
- Develop materials required to support future state execution (eg: detailed process flow diagrams, job aids)
- Play a key role in developing an in-depth understanding of business processes
- Identify what’s standard vs. bespoke, and what drives value for clients
- Design an end-state that relies on the latest digital offerings

What we value:
These skills will help you succeed in this role:

- Experience with re-engineering/lean/digital transformation of end-to-end journeys at scale, using multiple process improvement levers/ technologies
- Being comfortable with ambiguity and the ability to work with well with teams, particularly ones that span different reporting lines, cut across multiple functions and geographies
- Strong analytical skills, critical thinking, problem solving, and decision making

Education & Preferred Qualifications:

- 12+ years of experience leading large-scale implementation programs, in consulting or financial services industry
- Expertise in Lean & certifications like LSSBB and/or a master’s degree will be an added advantage
- Ability to build stakeholder connect, effective collaboration and partnership capabilities and ability to influence at all levels of the organization

Very strong organizational skills, ability to meet deadlines and proven experience in working with

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