Customer Care Executive

1 week ago


Salt Lake Kolkata West Bengal, India BDV Private Limited Full time

**Customer Interaction**:

- Provide accurate information about products, services, and policies.
- Address and resolve customer complaints or issues promptly and effectively.
- **Problem Resolution**:

- Investigate and analyze customer problems or concerns and provide appropriate solutions.
- Escalate complex issues to the relevant department or supervisor as needed.
- **Product Knowledge**:

- Stay informed about company products, services, and updates to effectively assist customers.
- Provide product information, features, and benefits to customers.

**Salary**: ₹14,000.00 - ₹16,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Customer service: 1 year (required)

**Language**:

- English (required)

Ability to Commute:

- Salt Lake, Kolkata, West Bengal (required)

Work Location: In person



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