
Customer Care Executive
1 week ago
**Customer Interaction**:
- Provide accurate information about products, services, and policies.
- Address and resolve customer complaints or issues promptly and effectively.
- **Problem Resolution**:
- Investigate and analyze customer problems or concerns and provide appropriate solutions.
- Escalate complex issues to the relevant department or supervisor as needed.
- **Product Knowledge**:
- Stay informed about company products, services, and updates to effectively assist customers.
- Provide product information, features, and benefits to customers.
**Salary**: ₹14,000.00 - ₹16,000.00 per month
**Benefits**:
- Health insurance
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Customer service: 1 year (required)
**Language**:
- English (required)
Ability to Commute:
- Salt Lake, Kolkata, West Bengal (required)
Work Location: In person
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