Customer Support Executive

6 days ago

Ahmedabad, India Lendingkart finance Limited Full time

**We are Hiring For Executive Customer Support - Ahmedabad**
- _Industry - (Banking/NBFC/Fintech)._
- _Work Location - Ahmedabad (Makarba)_
- _Designation - Executive - Customer Support_
- _Work type - Work from Office (Ahmedabad)_

**Job Description -**
- Manage large amounts of incoming phone calls
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers

**Perks & Benefits -**
- Good salary and lucrative incentive

**Required Skills**:

- Required fluent **TELUGU**, ENGLISH & HINDIlanguage.
- Minimum 6 months experience in Telecalling/Sales/Outbound calling.
- Experience in Customer Service/Customer Support/Customer Handling
- Knowledge of Secured & Unsecured loan processing.

**WALK-IN** **FOR THE** **GREAT** **CAREER** **OPPORTUNITY** **ON BELOW MENTIONED ADDRESS** **INTERVIEW VENUE**:
Lendingkart Finance Ltd, 6th Floor, Indraprastha Business Park, B/H DAV High School, Makarba, Ahmedabad - 380051

**Time: 11AM - 5:30PM (MONDAY - FRIDAY)**

**Salary**: ₹16,000.00 - ₹24,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift

**Experience**:

- Outbound voice: 1 year (preferred)
- Customer support: 1 year (required)

**Language**:

- Telugu (required)
- English (required)

**Speak with the employer**
+91 7041404909
- Health insurance

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