Digital Operations Intern, Nyaaya

7 days ago

India Vidhi Centre for Legal Policy Full time

**About Nyaaya**:
Nyaaya is an open-access, digital resource that provides simple, actionable, reliable, and accessible legal information in multiple formats, helping to solve day-to-day legal problems so that citizens are aware of their rights and feel empowered to seek justice.

**About the position**:
We are looking for an intern to assist in managing and supporting Nyaaya’s website, which is developed on WordPress and PHP. Additionally, the intern will implement a WhatsApp chatbot utilizing the Gliffic platform and prepare monthly reports on Google Analytics 4.

**Your responsibilities**:

- Provide support to resolve technical issues promptly and efficiently.
- Provide basic technical support for Nyaaya’s WordPress sites.
- Assist in the designing and development of a chatbot using Gliffic with the help of a mentor.
- Use Google Analytics 4 to track website analytics and provide monthly reports upon request.
- Use social media analytics to track reach and other variables and provide monthly reports upon request.
- Be willing to participate in external training programs.

**Skills required**:

- Strong communication skills in English.
- Capability to work independently with mínimal supervision.
- Eagerness to learn and adapt to new tools.
- Openness to participate in external training programs.
- Analytical thinking and data interpretation abilities.

**Eligibility criteria**:

- Familiarity with tools like WordPress and Google Analytics.

**Internship terms**:
A stipend of Rs 7,500 per month will be offered, along with an experience certificate.

**Application process**:

- Latest Curriculum Vitae (CV) in not more than two A4 pages;
- A detailed statement of interest that clearly conveys:

- Your interest in this role and why you want to join Nyaaya (please go over our website before answering this)
- Why you consider yourself fit for this role. Please include any relevant previous experience or projects involving WordPress management, website troubleshooting, or analytics. Please provide context for these projects, add relevant weblinks where applicable and highlight how these projects align with the tasks outlined in the internship.
- Any other relevant information about you that you would like to share with us.

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