Program Officer

Published 2025-08-26

**About Quest Alliance**:
Quest Alliance is a not-for-profit organization working across India, dedicated to equipping young people with the skills they need to thrive in a rapidly evolving world of work. Since 2008, we’ve been reimagining how young learners, especially those from underserved communities experience education, career readiness, and lifelong learning. We have been enabling equitable school-to-work transitions by building future-ready learning ecosystems that prioritize access, inclusion, and innovation.

Through strong collaboration with government systems, educators, communities, and civil society, we co-create tech-enabled learning experiences that empower young learners—especially those from disadvantaged and underrepresented backgrounds to build dignified, thriving and future-ready careers.

We envision a world where education goes beyond access, becoming a powerful tool for self-empowerment, social mobility, and lasting impact.

**About the role**:
We are hiring a Program Officer to support the implementation of our Schools Program in Karnataka, with a focus on the Master Trainer Cascade & Governance. This role will focus on effective program delivery by leading the implementation, monitoring, and governance alignment of the Master Trainer (MT) cascade across 11 districts in the current phase, with a long-term vision to expand to 31 districts. It will involve managing and mentoring Program Associates and Master Trainers, facilitating student-led innovation events like Ideathons and Hackathons, and engaging with state-, district-, and block-level education officials.

**Key Responsibilities**:

- **Coordinate with Master Trainers, Program Associates, DIET, DCOs, and other stakeholders to ensure cascade training quality**:

- **Develop and adapt training, session plans, facilitation guides, and governance documents for MT delivery, collaborating with the state learning experiential (LE) team.**:

- **Lead pilots, classroom observations, and joint visits with program associates and MTs to ensure high-quality facilitation.**:

- **Monitor MT school allocations and ensure MTs’ engagement with assigned schools.**:

- **Plan and support in facilitating school and district-level innovation events and share-outs.**:

- **Support Program Associates with content queries and technical escalations via chatbot and WhatsApp.**:

- **Facilitate and document district-level innovation and reflection events for MTs and educators.**:

- **Organize state and block-level MT review calls and district-level department updates.**:

- **Coordinate and support cascade training delivery with MTs, Program Coordinators, and DIETs.**:

- **Attend and assist in in-person training across blocks/districts.**:

- **Maintain training data and documentation.**:

- **Conduct orientations and review meetings, and ensure buy-in for program delivery.**:

- **Track and report program progress in line with the M&E framework.**:

- **Support data quality checks, documentation of best practices, and field impact stories.**:

- **Coordinate assessments (baseline/endline) and maintain chatbot engagement records.**:

- **Build and sustain strong relationships with State, District Education Officers (DEOs), Block Education Officers (BEOs), BRPs, and CRPs and State KREIS officials**:

- Facilitate government buy-in for program adoption, including integrating CL and MCT content into platforms like DIKSHA.
- Organize and participate in state
- and district-level review meetings with officials and partners.
- Work with governance stakeholders to embed monitoring frameworks into the government system for sustainability.
- Work closely with KREIS ecosystem to mainstream teacher led approach in 11 districts in the current year to 31 districts over 3 years period
- Understand the processes of KREIS department for communication and implementation and ensure adherence to it
- Represent the organization as and when required at external forums, conferences, and meetings.
- Be informed of opportunities to collaborate with department officials for the programmatic vision.
- Support the organization in fostering a culture of proactive advocacy.
- Support and mentor assigned Program Associates, ensuring clarity in roles, timelines, and deliverables.
- Conduct regular check-ins, provide guidance, and solve implementation challenges.
- Align Program Associates’ work with program milestones and district-level priorities.
- Support Program Associates in building strong relationships with MTs, teachers and school stakeholders.
- Review project deliverables timely and escalate if there are issues in reaching targeted deliverables
- Coordinate with the M&E team to implement tools for tracking MT progress and governance indicators.
- Compile district-wise reports, analyze data, and identify trends in MT performance and governance adoption.
- Document best practices, field stories, and case studies for internal learning and donor reportin